Empleos actuales relacionados con Mid-Level Customer Support Engineer - Madrid - VILT
-
Mid-Level Customer Support Engineer
hace 3 semanas
Madrid, España VILT A tiempo completoYour next opportunity is on its way!VILT is an IT company, where we value our people, promote teamwork and, of course, good humour.Take a look at this job opportunity and see if you are the next VILTian! (If you know someone, don't forget to recommend them)We are seeking a talented and customer-focused individual to join our team as a Mid-Level Customer...
-
Mid-Level Customer Support Engineer
hace 2 semanas
Madrid, España VILT A tiempo completoYour next opportunity is on its way!VILT is an IT company, where we value our people, promote teamwork and, of course, good humour.Take a look at this job opportunity and see if you are the next VILTian! (If you know someone, don't forget to recommend them)We are seeking a talented and customer-focused individual to join our team as a Mid‑Level Customer...
-
Mid-Level Customer Support Engineer
hace 3 semanas
Madrid, España VILT A tiempo completoYour next opportunity is on its way! VILT is an IT company, where we value our people, promote teamwork and, of course, good humour. Take a look at this job opportunity and see if you are the next VILTian! (If you know someone, don't forget to recommend them) We are seeking a talented and customer-focused individual to join our team as a Mid-Level...
-
Mid-Level Customer Support Engineer
hace 3 semanas
Madrid, España VILT A tiempo completoYour next opportunity is on its way! VILT is an IT company, where we value our people, promote teamwork and, of course, good humour. Take a look at this job opportunity and see if you are the next VILTian! (If you know someone, don't forget to recommend them) We are seeking a talented and customer-focused individual to join our team as a Mid-Level...
-
Mid-Level Customer Support Engineer
hace 3 semanas
Madrid, España VILT A tiempo completoYour next opportunity is on its way!Si los siguientes requisitos del puesto y la experiencia coinciden con sus habilidades, por favor, asegúrese de enviar su solicitud sin demora. VILT is an IT company, where we value our people, promote teamwork and, of course, good humour. Take a look at this job opportunity and see if you are the next VILTian! (If you...
-
Mid-Level Customer Support Engineer
hace 1 semana
madrid, España VILT A tiempo completoYour next opportunity is on its way! VILT is an IT company, where we value our people, promote teamwork and, of course, good humour. Take a look at this job opportunity and see if you are the next VILTian! (If you know someone, don't forget to recommend them) We are seeking a talented and customer-focused individual to join our team as a Mid‑Level Customer...
-
Mid-Level Customer Support Engineer
hace 7 días
Madrid, España VILT A tiempo completoYour next opportunity is on its way! VILT is an IT company, where we value our people, promote teamwork and, of course, good humour. Take a look at this job opportunity and see if you are the next VILTian! (If you know someone, don't forget to recommend them) We are seeking a talented and customer-focused individual to join our team as a Mid-Level Customer...
-
Mid-Level Customer Support Engineer
hace 3 días
Madrid, España VILT A tiempo completoYour next opportunity is on its way!Si los siguientes requisitos del puesto y la experiencia coinciden con sus habilidades, por favor, asegúrese de enviar su solicitud sin demora. VILT is an IT company, where we value our people, promote teamwork and, of course, good humour. Take a look at this job opportunity and see if you are the next VILTian! (If you...
-
Mid Level Backend Engineer
hace 2 semanas
madrid, España Parser A tiempo completoMid Level Backend Engineer – Parser Parser is a fast‑growing technology organization redefining productivity paradigms in the software engineering industry. We offer a flexible, distributed model and high‑caliber expertise, having experienced triple‑digit growth over the past five years. What You'll Do: Develop and test software applications,...
-
DevOps Engineer
hace 2 semanas
Madrid, España Glintt A tiempo completoSomos** Glintt Global**, una empresa portuguesa/española, líder en tecnología, con más de 30 años de experiência. Queremos impactar en la calidad de vida de las personas a través de la innovación, la tecnología, el conocimiento y la ambición. ¡Este es nuestro compromiso! Para eso, ¡te necesitamos! Estamos buscando un/a **DevOps Engineer...
Mid-Level Customer Support Engineer
hace 2 semanas
Your next opportunity is on its way VILT is an IT company, where we value our people, promote teamwork and, of course, good humour. Take a look at this job opportunity and see if you are the next VILTian (If you know someone, don't forget to recommend them) We are seeking a talented and customer-focused individual to join our team as a Mid-Level Customer Support Engineer . In this role, you will be responsible for providing technical support to our clients, troubleshooting issues, and ensuring timely resolution of customer inquiries and concerns. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for helping others succeed. What you will do: Respond and resolve incidents with different SLAs related to the customer's environment & applications Work on customer requests daily Monitor customer environments and react proactively Interact with other teams & providers to solve the problems Document incident resolutions and procedures in the VILT knowledge base Propose solutions to solve recurring issues Walk the customer through the problem-solving process Work in a highly skilled team where teamwork and documentation are very important What we expect from you : Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience) Previous experience in a customer support or technical support role preferred Knowledge of Linux and Windows management Knowledge of applications and web servers Knowledge in Scripting (shell script/bash/other) Good communication skills Fluency in English (written and spoken - Spanish is a plus) Proactivity Ability to prioritize and multitask Flexibility (work shifts) Ability to work well under pressure and prioritize tasks in a fast-paced environment Experience with ticketing systems and customer relationship management (CRM) software A passion for customer satisfaction and a commitment to delivering exceptional service Troubleshooting and Problem-Solving Enthusiasm for continual learning Curious, self-learned, passionate about IT Differential requirements: Knowledge of the full application development cycle Knowledge in some programming languages (java / PHP / other) Knowledge of monitoring tools (nagios / icinga / Microsoft scom / checkmk / other) Knowledge and Experience with Opentext Products If you’re ready to take your customer support engineer career to the next level, we’d love to hear from you
