IT Service Desk

Get AI-powered advice on this job and more exclusive features.Aumente sus posibilidades de llegar a la fase de entrevista leyendo la descripción completa del puesto y enviando su solicitud sin demora.Your mission, should you choose to accept it…You will be part of the Digital & Technology group's Infrastructure and IT Support Team, where you will be supporting the organization on all IT support requests. We ensure that IT is functioning, whether it is office IT or Infrastructure - to keep our hotels running and our guests happy.We are a small, tight-knit team and we manage a lot of technologies, so there’s a lot of learning and knowledge-sharing. We’re true team players and through trust, we achieve results. Everybody has their specialties and you ensure that others know what is needed to support the organization. You can work independently but you know when to ask for support from a colleague as well.In Case You Don’t Know Who We AreKnown for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.What You’ll DoSupport HQ Office staff on IT related issuesOn and offboarding employees to and from our systems (and help smoothen the process)Help Hotel staff when they are experiencing issues with their IT systemsOffice 365 SupportManaging access to systemsFixing hardware issuesTelephony supportVisit our hotels to help onsite with IT related issues in the widest sense; office IT, CCTV, access control, In Room TV, WiFi - you name it.Who You AreYou have experience in an IT service desk.You have experience providing (remote) IT Support Experience with Office 365You speak English since that’s our main language. Dutch, German, Italian, Spanish and Portuguese is a plusExperience with Zendesk, , Powershell, networking, Salto, Aruba are also all a plusWhat We OfferThe opportunity to work at a dynamic, multi-national company based in one of Europe’s most exciting citiesWe’re not just another hotel - we’re a game-changing innovator, challenging every convention and defining the futureThe chance to learn and grow in your role with the potential for future growthAwesome discounts on all our properties in Europe and not just for you, but also for your friends and familyA wonderful workplace to call home - full of events, fun-loving colleagues, and of course all of the other amazing salary and benefit stuffWho you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. xsgfvud Your authenticity keeps our team diverse. Come as you are.Seniority levelEntry levelEmployment typeFull-timeJob functionInformation TechnologyIndustriesHospitalityGet notified about new Information Technology Service Desk jobs inBarcelona, Catalonia, Spain .Greater Barcelona Metropolitan Area 13 hours agoIT Service Desk - Junior Team Leader (English, Spanish AND French - all three required)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr