Restaurant Assistant Manager

Cascada Marbella, a dynamic and growing company in the Restaurants industry, is currently seeking a Restaurant Manager to join our team of 11-50 employees. We are more than just a restaurant, we are a rapidly expanding culinary venture that values innovation, challenge, commitment, drive, honesty and performance. Our mission is ambitious - to elevate, grow, and reach exceptional heights in all that we do. As a Restaurant Assistant Manager, you will be part of our exciting journey in the world of gastronomy, contributing fresh ideas and playing a key role in our continuous improvement and expansion. If you are entrepreneurial, creative, and ready to make your mark, join us at Cascada Marbella.Si los siguientes requisitos del puesto y la experiencia coinciden con sus habilidades, por favor, asegúrese de enviar su solicitud sin demora.TasksRESPONSIBILITIES:OVERALLOperating the restaurant efficiently and profitably while maintaining its reputationStrategic planning, shift pattern organisation, and day‑to‑day managementRecruiting, training, and motivating staffLiaises with all providers to ensure the best possible agreements are in place in terms of quality, quantity and cost, and monitoring these agreements on an on‑going basis.Supervising staff members can conduct their duties and that they do it to the best of their capabilityMeeting owners’ expectations and targetsINTERNAL OPERATIONSCoordinating the entire operation of the restaurant during scheduled shiftsOrganising the shifts of kitchen, waiting, and cleaning staffManaging staff throughout their shift and providing them with feedbackHelping in any area of the restaurant when circumstances dictate.Ensuring that all employees adhere to the company’s standards (procedures, uniforms…)Participating in decisions regarding menu choices offered to customers in terms of food, drinks, and wines in conjunction with all other relevant departments.For special events, ensures that all instructions are carried promptly and efficiently as specified by the Events ManagerMaintaining high standards of quality control, hygiene, and health and safetyChecking stock levels and ordering suppliesCLIENT EXPERIENCEReservations managementMaking sure greeting clients is done following company standardsAdvising customers on menu and wine choiceResponding to customer complaintsCollecting constructive feedback from customers and sharing this information with top managementAlways guaranteeing the team delivers an outstanding customer experienceOTHERReporting at the end of the shift/week, including staff control, food control, and salesCreating and executing plans for sales, profit, and staff developmentReporting on Key Performance Indicators (KPI)Cost of Goods SoldGross ProfitLabor cost ratioEmployee turnover rateAverage table occupancySpend per headFood wastedMaking sure the legal papers and obligations are followedMANAGEMENTLeading the team by exampleRemaining accessible to his team and creating a pleasant work environmentUnderstanding and respecting the procedures put in place by top managementTaking responsibility for his/her subordinates’ failures and taking action to correct themRespecting the other departments’ experience and expertise while focusing on creating an outstanding operational departmentUnderstanding suggestions from the operational department are not obligations to any other departmentWEEKLY MEETINGSOPERATIONS MEETINGReview the previous week and what needs to change on operations for this week. It’s a feedback moment for the operations, which results in decisions which only concern the daily operations of the restaurant.MANAGEMENT MEETINGAll departments participate in order to discuss topics related to Events, Marketing, Decoration, Maintenance, Purchasing, Investments, Human Resources etc… which results in decision which concern the entire company.RequirementsMinimum of 3 years of experience in restaurant managementProven track record of successfully overseeing daily operations and achieving business targetsStrong leadership and team management skillsExcellent communication and interpersonal skillsAbility to work in a fast‑paced and dynamic environmentJoin Cascada Marbella, a dynamic and innovative restaurant company, as a Restaurant Manager. xsgfvud Be part of our exciting journey in the culinary world and make your mark in this ever‑evolving industry.#J-18808-Ljbffr