Operational Excellence Senior Manager

Role OverviewHaga clic en "Solicitar" a continuación para enviar su candidatura. Asegúrese de que su CV está actualizado y de que ha leído primero las especificaciones del puesto.The Operational Excellence Senior Manager is responsible for designing, embedding, and scaling best-in-class operational excellence frameworks, processes, and tools across MVH Europe. Acting as a central enabler of continuous improvement, this role ensures strong alignment between operational standards, process management, and business outcomes across clinics, area teams, and central functions.Key ResponsibilitiesOperational Excellence Frameworks & Process Architecture– Lead the design and deployment of end-to-end process architecture and the Operational Excellence playbook across MVH Europe; define standards, tools, governance models, and methodologies that support consistent operational performance at scale.Continuous Improvement & Lean Coaching– Coach Area and Practice Managers in lean methodologies and continuous improvement techniques; build operational capability across regions by embedding structured problem-solving and performance improvement mindsets.Standardisation, Automation & Performance Improvement– Identify opportunities for process standardisation, automation, and efficiency improvements; ensure successful rollout and adoption of improvements across clinics and regions.Performance Management & KPI Tracking– Monitor process adherence and operational performance through KPI tracking and root cause analysis; drive data-informed improvement actions that enhance quality, efficiency, capacity, and consistency.Change Management & Best Practice Scaling– Support change initiatives in clinics and ensure new ways of working are embedded effectively; identify, test, and scale best practices from high-performing clinics across the group.Qualifications5+ years of experience in operational improvement, continuous improvement, or lean transformation roles.Strong knowledge of process mapping, standardisation, and KPI systems.Demonstrated experience coaching leaders and teams in operational excellence methodologies.Strong process management experience, including ownership of end-to-end processes and governance models.Proven ability to work cross-functionally in complex, multi-site, multi-country environments.Strong communication, facilitation, and stakeholder engagement skills.Ability to work independently and influence without formal authority.Lean, Six Sigma Green Belt or Black Belt certification is preferred.Experience in the health industry, preferably within veterinary care, human healthcare, or dental services is preferred.Education & Professional QualificationsPreferred: Lean, Six Sigma Green Belt or Black Belt certification.Preferred: Experience in the health industry, preferably within veterinary care, human healthcare, or dental services.Our OfferJoin a purpose-driven company where we shape the future of veterinary care together.Industry competitive salary and benefits package.Stimulation work environment with good opportunities for personal development.Hybrid working in an international, digital work environment.Learning and development opportunities.Interested?Please contactEsther van Berkel, Group Corporate Recruitment Partner , who is happy to tell you more about this opportunity and the recruitment process. Or apply by submitting your resume through clicking the apply button below.MVHE is an equal opportunity employer and welcomes applications from candidates with diverse backgrounds. xsgfvud Internal Candidates/Associates: If you are interested in this position, please reach out to the Corporate Recruiter to understand the internal recruitment process.#J-18808-Ljbffr