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Barcelona Entry Level Customer Success
hace 18 horas
Customer Success ManagerAumente sus posibilidades de llegar a la fase de entrevista leyendo la descripción completa del puesto y enviando su solicitud sin demora.- Your Mentor-Backed Fast Track to Impact in BarcelonaThe OpportunityTired of applying for roles and feeling like your CV disappears into a void? Tangent is different.We partner with trailblazing tech innovators in exciting sectors, connecting exceptional talent with companies that truly value them.For this specific role, we are seeking a passionate Customer Success Manager for an industry-leading Software-as-a-Service (SaaS) platform, based in vibrant Barcelona.When you apply through Tangent, you don't just get a job; you gain a free, dedicated industry mentor to coach you through the entire interview process, ensuring you secure the best possible role and package.This service is 100% free for candidates-we are paid by the employer to find and coach the best talent.The RoleAs a Customer Success Manager, you will be the linchpin between our client's innovative technology and their valued customers.Your mission is to ensure every client maximises their investment, thrives with the platform, and sees you as their trusted advisor.You will:Build and nurture robust relationships with a diverse portfolio of clients, becoming their go-to expert.Proactively engage with customers to understand their evolving needs and challenges, ensuring high satisfaction and retention.Conduct regular business reviews, demonstrating the value and impact of the platform and identifying opportunities for growth.Collaborate closely with sales, product, and support teams to advocate for client needs and drive product improvements.Onboard new customers seamlessly, guiding them through implementation and ensuring a swift path to value.Identify potential risks to customer retention and work proactively to mitigate them, transforming challenges into success stories.Why This Company?You will join a dynamic, forward-thinking tech company that is redefining its market.They are celebrated for their collaborative culture, commitment to continuous learning, and an environment where innovation is not just encouraged, it's expected.Expect a clear career path, ample opportunities for professional development, and a leadership team that invests in their people.This is a place where your contributions are genuinely valued, and you are empowered to make a tangible difference to global businesses.About You (Transferable Skills Welcome)We are less concerned about your specific degree and more about your drive, empathy, and ability to build lasting relationships.You are an ideal fit if:You are a Natural Relationship Builder: Whether you've managed complex client accounts or mastered the art of service in retail or hospitality, you connect easily with people and build trust quickly.You are a Proactive Problem Solver: You don't wait for issues to escalate.You anticipate needs, dig into challenges, and diligently work towards solutions, even if they require cross-functional collaboration.You are an Exceptional Communicator: You can articulate complex ideas clearly, listen actively to understand perspectives, and adapt your communication style to suit any audience.You are Driven by Customer Success: Seeing others succeed motivates you.You take genuine pride in helping clients achieve their goals and maximise their potential.You are Organised and Detail-Oriented: Managing multiple priorities and ensuring no detail is overlooked comes naturally to you.The Tangent AdvantageSkip the Application Black Hole: We have direct connections with hiring managers, ensuring your profile gets seen immediately.1:1 Expert Coaching: Receive personalised guidance from an experienced industry mentor to sharpen your interview skills, refine your narrative, and boost your confidence.Fast-Track Process: Our candidates often move through the hiring stages significantly faster than traditional applicants.Hybrid Flexibility: This role offers a balanced hybrid work style in Barcelona, combining the energy of office collaboration with the focus of remote work.100% Free Service: This service is 100% free for candidates-we are paid by the employer to find and coach the best talent.Ready to fast-track your career and make a real impact? xsgfvud Apply now and let Tangent guide your journey.
