Customer Success Manager
hace 1 semana
High growth SaaS cybersecurity vendor in Valencia are looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will be handling some of the largest and most strategic customers, plus being a key player in the Customer Success team.Obtenga más información sobre las tareas generales relacionadas con esta oportunidad a continuación, así como sobre las habilidades requeridas.What it takes:2-5+ years of experience in Customer Success, Account Management or similar position, with a focus on SMB and Mid-Market customers, preferably in SaaSProven track record of successfully managing, renewing and growing customers from a large book of businessStrong communication skills, both verbal and written, with the ability to relay information in a clear manner to a customer, particularly around complicated topics and metricsProven track record of achieving and exceeding retention, renewal and upsell targetsFamiliar with key metrics within a retention team, such as NRR, ARR, Churn and Renewal RateDemonstrable pipeline management skills and experienceSomeone who can work and pivot in a fast-paced startup environmentA strong multi-tasker, who can successfully handle multiple tasks and objectives at one timeNice to have:Previous experience as a CSM, helping coach and mentor other CSMs on best practices, xsgfvud process and workflowsExperience working within a fast-paced start-up environmentPrevious upselling and cross-selling experienceFull lifecycle management within an SMB and / or Mid-Market B2B environmentExperience identifying processes or workflows that need improvement and delivering data-driven solutionsExperience in Cyber SecurityTo be considered for this role please send through your CV.
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Customer Success Manager
hace 2 horas
Madrid, España EVS A tiempo completoScope The Customer Success Manager supporting the
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Customer Success Manager
hace 3 días
Madrid, España Planet A tiempo completoOverviewJoin our team as a Customer Success Manager (PMS) , where you'll be responsible for driving customer satisfaction and retention of our market-leading PMS and
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Customer Success Manager
hace 2 semanas
madrid, España Planet A tiempo completoOverview Join our team as a Customer Success Manager (PMS) , where you'll be responsible for driving customer satisfaction and retention of our market-leading PMS and
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Customer Success Manager
hace 7 días
Madrid, España MotorK A tiempo completoMotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90% of the...
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Customer Success Manager
hace 1 semana
Madrid, España NetApp A tiempo completo**If you run toward knowledge and problem-solving, join us**: In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it. If you want to have a real impact, NetApp is the place for you. You’ll make a...
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Customer Success Manager
hace 3 días
Madrid, España Elsevier A tiempo completoElsevier Madrid, Community of Madrid, SpainCustomer Success ManagerDo you love helping healthcare professionals succeed? Can you influence both clinicians and executives effectively?About the RoleAs a Customer Success Manager (CSM), you are the primary post-sales contact for Elsevier’s Clinical Solutions customers. You lead onboarding, drive product...
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Remote Customer Success Manager
hace 2 horas
Madrid, España Pleo A tiempo completoJoin to apply for the Customer Success Manager - Spain role at Pleo Messy spend management is tricky business. And tedious processes are a lose‑lose situation for all involved, not just finance. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike—with a vision to help...
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Project Manager
hace 2 semanas
Madrid, España Selecta Digital A tiempo completoEstamos en la búsqueda de un Project Manager Senior (Customer Success)
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Project Manager
hace 2 semanas
Madrid, España Selecta Digital A tiempo completoEstamos en la búsqueda de un Project Manager Senior (Customer Success)
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Project Manager
hace 2 semanas
Madrid, España Jordan martorell s.l. A tiempo completoEstamos en la búsqueda de un Project Manager Senior (Customer Success) ? ? !¡Empresa internacional disruptiva está creciendo! Y desde Selecta Digital estamos ayudándole a promover el mejor talento para su equipo con el fin de ser el responsable de gestionar los proyectos del departamento de Customer Success, identificando objetivos, elaborar planes de...
