Nigerian Customer Support Representative
hace 1 semana
We Are Hiring: Nigerian Customer Support Agents (iGaming Sector)Barcelona, Spain Siga leyendo para descubrir lo que necesitará para tener éxito en este puesto, incluyendo habilidades, cualificaciones y experiencia.FEDCEL GROUP, S.L. FEDCEL GROUP, S.L. is an international BPO services provider based in Barcelona, Spain. We support global partners in the iGaming industry , and we are now expanding our team with Nigerian, English-speaking Customer Support Agents . Role Overview As a Customer Support Agent, you will provide iGaming players with prompt, friendly, and professional assistance via phone, ensuring an exceptional service experience. Key Responsibilities Provide customer support to iGaming players in English Assist with account issues, payments, bonuses, and game-related questions Troubleshoot technical or account problems and escalate when needed Accurately document all interactions in the CRM system Maintain a customer-focused, solution-oriented attitude Represent FEDCEL GROUP, S.L. with professionalism and integrity Requirements Must be a Nigerian citizen Fluent English communication skills Strong problem-solving and interpersonal skills Basic computer proficiency (MS Office, CRM tools, etc.) Experience in customer xsgfvud support or iGaming is advantageous, but not essential. What We Offer Opportunity to work in a multicultural, international team Professional onboarding and training Career growth in the iGaming support sector Modern office environment in central Barcelona Office Locations Passeig Joan de Borbó 99-101, 7th Floor, Barcelona C/ Bruc 149, 08037 Barcelona
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Nigerian Customer Support Representative
hace 2 semanas
Barcelona, España FEDCEL A tiempo completoWe Are Hiring: Nigerian Customer Support Agents (iGaming Sector)Barcelona, Spain FEDCEL GROUP, S.L.FEDCEL GROUP, S.L. is an international BPO services provider based in Barcelona, Spain. We support global partners in the iGaming industry, and we are now expanding our team with Nigerian, English-speaking Customer Support Agents.Role OverviewAs a Customer...
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Nigerian Customer Support Representative
hace 1 semana
Barcelona, España FEDCEL A tiempo completoWe Are Hiring: Nigerian Customer Support Agents (iGaming Sector)Barcelona, Spain A continuación se detalla todo lo que necesita saber sobre lo que implica esta oportunidad, así como lo que se espera de los solicitantes.FEDCEL GROUP, S.L. FEDCEL GROUP, S.L. is an international BPO services provider based in Barcelona, Spain. We support global partners in...
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Nigerian Customer Support Representative
hace 1 semana
Barcelona, España FEDCEL A tiempo completoWe Are Hiring: Nigerian Customer Support Agents (iGaming Sector)Barcelona, Spain Aumente sus posibilidades de llegar a la fase de entrevista leyendo la descripción completa del puesto y enviando su solicitud sin demora. FEDCEL GROUP, S.L. FEDCEL GROUP, S.L. is an international BPO services provider based in Barcelona, Spain. We support global partners in...
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Nigerian Customer Support Representative
hace 4 semanas
Barcelona, España FEDCEL A tiempo completoWe Are Hiring: Nigerian Customer Support Agents (iGaming Sector)Barcelona, Spain Desplácese hacia abajo para encontrar los detalles completos de la oferta de trabajo, incluyendo la experiencia requerida y las funciones y tareas asociadas.FEDCEL GROUP, S.L.FEDCEL GROUP, S.L. is an international BPO services provider based in Barcelona, Spain. We support...
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Nigerian Customer Support Representative
hace 1 semana
Barcelona, España FEDCEL A tiempo completoWe Are Hiring: Nigerian Customer Support Agents (iGaming Sector)Barcelona, Spain Desplácese hacia abajo para encontrar los detalles completos de la oferta de trabajo, incluyendo la experiencia requerida y las funciones y tareas asociadas.FEDCEL GROUP, S.L.FEDCEL GROUP, S.L. is an international BPO services provider based in Barcelona, Spain. We support...
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Nigerian Customer Support Representative
hace 1 semana
Barcelona, España FEDCEL A tiempo completoWe Are Hiring: Nigerian Customer Support Agents (iGaming Sector)Barcelona, Spain Aumente sus posibilidades de llegar a la fase de entrevista leyendo la descripción completa del puesto y enviando su solicitud sin demora. FEDCEL GROUP, S.L. FEDCEL GROUP, S.L. is an international BPO services provider based in Barcelona, Spain. We support global partners in...
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Customer Care Representative
hace 2 semanas
Barcelona, España FEDCEL A tiempo completoWe Are Hiring: Nigerian Customer Support Agents (iGaming Sector)Barcelona, Spain¿Interesado en saber más sobre este trabajo? Desplácese hacia abajo y descubra qué habilidades, experiencia y cualificaciones académicas se necesitan.FEDCEL GROUP, S.L.FEDCEL GROUP, S.L. is an international BPO services provider based in Barcelona, Spain. We support global...
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Client Service Representative
hace 2 semanas
Barcelona, España FEDCEL A tiempo completoWe Are Hiring: Nigerian Customer Support Agents (iGaming Sector)Barcelona, Spain¿Interesado en saber más sobre este trabajo? Desplácese hacia abajo y descubra qué habilidades, experiencia y cualificaciones académicas se necesitan.FEDCEL GROUP, S.L.FEDCEL GROUP, S.L. is an international BPO services provider based in Barcelona, Spain. We support global...
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Client Service Representative
hace 4 semanas
Barcelona, España FEDCEL A tiempo completoWe Are Hiring: Nigerian Customer Support Agents (iGaming Sector)Barcelona, SpainAunque la experiencia profesional y las cualificaciones son clave para este puesto, asegúrese de comprobar si posee las habilidades interpersonales preferibles antes de solicitar, si se requieren.FEDCEL GROUP, S.L.FEDCEL GROUP, S.L. is an international BPO services provider...
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Customer Support Representative
hace 3 días
Barcelona, España Elsevier A tiempo completoCustomer Support Representative (E-Helpdesk) Primary Job Responsibilities - Diagnose problems, troubleshoot customer issues, and develop solutions to technical issues - Customer Centric Mindset, exceed customer expectations by providing best customer service experience - Ownership and knows how to take proactive initiative in solving customer’s issue -...
