Global Head of Media Performance

Global Head of Media Performance page is loaded## Global Head of Media Performanceremote type:Si sus habilidades, experiencia y cualificaciones coinciden con las de esta descripción del puesto, no demore su solicitud.Hybridlocations:Barcelonatime type:Full timeposted on:Posted Todaytime left to apply:End Date: December 12, 2025 (14 days left to apply)job requisition id:R31129**Job Title**Global Head of Media Performance**Purpose of the Role**The Global Head of Media Performance will guide and support teams in developing, implementing, and continuously improving the performance of Digital and Travel Seller (Global Distribution System - GDS) Media products offered to hotel, Destination Marketing Organization (DMO), and airline clients worldwide.This role oversees approximately 180 team members across multiple global locations (including the US, Costa Rica, Barcelona, Kuala Lumpur, Melbourne, Delhi, and Manila).The objective is to foster high customer satisfaction and loyalty while managing Profit and Loss (PnL) accountability for the contribution to overall business performance. The position focuses on delivering impactful media campaign results and building a cost-effective, AI-driven, scalable operating model to support future growth.**Main Responsibilities*** Guide media customer delivery teams across global Centers of Media Excellence and regions to manage over 5,000 campaigns for hotels, airlines, and destinations, ensuring scalable operations and team development.* Work toward client loyalty and Net Promoter Score (NPS) goals for each geographic region.* Establish best practices to help Strategists identify opportunities for upselling and cross-selling, and present new products to clients. Collaborate with partners (e.g., Google, Facebook) to test new features and encourage adoption where beneficial.* Support sales processes (e.g., media plan creation), maintain balanced business mix across channels, and uphold service level objectives.* Develop AI-first operational processes, define essential business requirements for internal systems, and identify third-party data and technology to enable success. Build business cases to justify investments.**About the Ideal Candidate*** Advanced degree in analytical fields such as mathematics, engineering, finance, or economics.* Significant experience in general management ( typically 10+ years) including **operational** responsibility for revenue and oversight of diverse functional areas with large teams (+100 team members) within a global organization,.* Extensive experience in digital media and/or e-commerce, with media companies or advertising technology firms in roles focused on performance marketing and client engagement.* Strong understanding of data and travel industry (hospitality experience preferred).* English proficiency**What We Can Offer You:***A critical mission and purpose – Power the future of travel;*A truly global DNA – Work with teams and customers around the world;*Great opportunities to learn – From on-the-job training to formal learning;*A caring environment – Supporting both professional growth and personal well-being;*A complete rewards offer – Including salary, bonus, and health benefits;*A flexible working model – Work where and how you perform best;*A diverse, equitable, and inclusive community – Where everyone belongs;*A reliable company – Built on trust and long-term relationships.#LI-EMEA******Diversity & Inclusion******Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. xsgfvud Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation,age, beliefs, disability or any other characteristics protected by law.#J-18808-Ljbffr