Online Chat Agent – Part-Time Evening Remote Role – Ecommerce Support
hace 13 horas
Job Summary¿Interesado en saber más sobre este trabajo? Desplácese hacia abajo y descubra qué habilidades, experiencia y cualificaciones académicas se necesitan.MNC JOBS INFO is seeking enthusiastic and customer-focusedOnline Chat Agentsto provide remote support for our growing eCommerce clients. As an Online Chat Agent, you will be the first point of contact for customers, handling inquiries via live chat in a professional and timely manner. This part-time evening role is perfect for individuals seeking flexible remote work, allowing you to contribute to a global customer service team from the comfort of your home.Key ResponsibilitiesRespond to customer inquiries promptly via live chat and messaging platforms.Assist customers with order placement, product information, refunds, and troubleshooting.Maintain a positive and professional tone while ensuring high-quality communication.Escalate complex queries to the relevant support team when necessary.Accurately document interactions and maintain customer records in the system.Meet daily productivity and quality targets set by the support team.Required Skills and QualificationsExcellent written English communication skills.Strong typing speed and accuracy to handle multiple chat interactions.Basic understanding of eCommerce platforms and online shopping processes.Customer-oriented mindset with problem-solving abilities.Ability to work independently and maintain focus during evening shifts.ExperiencePrevious experience incustomer service, live chat support, or eCommerce supportis preferred butnot mandatory .Freshers with excellent communication skills are encouraged to apply.Working HoursPart-Time Evening Shifts:4-5 hours daily between 6 PM – 11 PM (Flexible schedule).Remote role; work from any location with a stable internet connection.Knowledge, Skills, and AbilitiesKnowledge of basic computer operations and familiarity with online tools.Ability to multitask and manage multiple conversations efficiently.Patience, empathy, and a proactive approach to solving customer concerns.Ability to adapt to different customer personalities and scenarios.BenefitsFlexible work-from-home setup.Competitive hourly pay and performance incentives.Opportunity to gain experience in theeCommerce and online support industry .Training provided for chat systems and eCommerce support processes.Career growth opportunities for top-performing candidates.Why Join UsAtMNC JOBS INFO , we value work-life balance and offer opportunities to work remotely with flexible schedules. Join our supportive team and start a career in online customer support while working in the comfort of your home. We encourage both experienced candidates and motivated freshers to become part of our dynamic and growing eCommerce support team.How to ApplyInterested candidates can submit theirresume and a brief cover letterto our recruitment email or apply directly through theMNC JOBS INFO careers portal . Shortlisted candidates will be contacted for a brief online assessment and interview. xsgfvud #J-18808-LjbffrHay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.
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Madrid, España Mashreq Bank A tiempo completoJob Summary MNC JOBS INFO is seeking enthusiastic and customer-focused Online Chat Agents to provide remote support for our growing eCommerce clients. As an Online Chat Agent, you will be the first point of contact for customers, handling inquiries via live chat in a professional and timely manner. This part-time evening role is perfect for individuals...
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Especialista en ventas ecommerce
hace 4 semanas
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