IT Continuous Improvement Expert
hace 2 días
Description
The opportunity
As IT Continuous Improvement Expert you drive and elevate the maturity of process improvement initiatives across the organization by embedding a culture of continuous improvement, enhancing operational excellence, and enabling sustainable change through data‑driven methodologies and stakeholder engagement.
How you’ll make an impact:
- Drive Process Maturity Development Process in IT
- Drive or support strategic improvements projects and deliver process management utilizing Lean Six Sigma (L6S) and other CI methodologies like PDCA, 8D
- Constantly review process’ and tools’ quality and costs to guarantee operational excellence and propose improvements
- Derive insights and conclusions based on the data evaluation applying statistical methods and data analytics
- Continuously improve the data collection, measurement, and investigation process
- Identify and track costs / benefits associated with improvements
- Use the knowledge of Customer Value and Voice of the Customer based on Lean Six Sigma and apply it within assigned responsibility
- Convey compelling insights to varying levels within the organization using storytelling techniques and delivering presentations to senior management and across IT organizations
- Responsible for ensuring compliance with applicable external & internal regulations, procedures & guidelines.
Your background:
- Minimum of 5 years of professional experience as a Continuous Improvement Specialist
- Lean Six Sigma Green Belt certification or higher (mandatory)
- At least 5 years of experience as an IT Auditor
- Prior experience working in an international, matrixed organization is preferred
- Strong rational capabilities with proven expertise in data interpretation and insight generation
- Proficient in Microsoft Office Suite (Excel, PowerPoint) at an intermediate level or above
- Skilled in data management and visualization tools, including Power BI
- Proficient in mTab for data investigation and reporting
- Working knowledge of ServiceNow platform
- Excellent communication and presentation skills, with the ability to engage stakeholders at all levels
- Experience in Organizational Change Management; PROSCI certification is considered an asset
- ITIL certification is a plus
More about us
- We offer you the opportunity to work with fantastic people and develop yourself on projects that present great technical challenges and have a real impact.
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
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