Project Manager Customer Success
hace 3 semanas
About Us: Orquest was born to serve the retail industry through Artificial Intelligence Workforce Optimization Software. Orquest’s mission statement is "Every customer must be a reference and success” drives everything we do. We will continually listen to the changing needs of our customers to determine the direction of our software, service, and support. That's why we're looking to recruit an outstanding Project Manager to join the Customer Success Team. In this role, you will be responsible for managing CS department projects: identifying objectives, completing work plans, and monitoring them. Your Key Responsibilities - Responsible for Customer Success projects, adding value to every interaction, from onboarding to renewals, retentions, cross-sell, etc... - Identify growth opportunities and optimize existing and potential channels. - Develop customized strategies adapted to each client and context, responding to the client's business objectives. - Work with the product team to adapt the product to the customer's needs. - Ensure the projects are implemented within contractual obligations and regulatory requirements - Prioritizing and managing team tasks to ensure client commitments are met. - Build strong relationships with stakeholders and focus on their satisfaction to manage the customer relationship. - Analyze customer adoption and usage of the product and offer strategic advice on maximizing and increasing results by utilizing the solution effectively. - Establish and monitor business KPIs using the appropriate tools for proper measurement. - Achieving established goals through continuous optimization of results. - Develop dashboards for analyzing and interpreting results. Required Skills and Experience - Experience working as a Project Manager for at least 5 years in software development and/or solution deployment projects. - Previous experience in customer experience/success or equivalent. - Professional level in French, English and Spanish. - Able to meet deadlines and tasks effectively. Why join us - The flexible compensation plan includes a base + variable salary. Medical and dental insurance in addition to your income as well as other benefits - Because people are our most important asset, so we take good care of our team. - Because you will be surrounded by an inspiring international team of smart, open-minded, and passionate professionals. - Because we offer flexibility, trust, and ownership: We’re strong believers that what matters most are results: flexible schedule & hybrid working
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Project Manager Customer Success
hace 1 semana
Gasteiz / Vitoria, España Orquest - Retail Smart Planning A tiempo completoAbout Us:Las cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a continuación.Orquest was born to serve the retail industry through Artificial Intelligence Workforce Optimization Software.Orquest’s mission statement is "Every customer must be a reference and success”...
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Project Manager Customer Success
hace 3 semanas
Vitoria-Gasteiz, España Orquest - Retail Smart Planning A tiempo completoAbout Us:Orquest was born to serve the retail industry through Artificial Intelligence Workforce Optimization Software.Orquest’s mission statement is "Every customer must be a reference and success” drives everything we do. We will continually listen to the changing needs of our customers to determine the direction of our software, service, and...
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Project Manager Customer Success
hace 2 días
Vitoria-Gasteiz, España Orquest - Retail Smart Planning A tiempo completoAbout Us: Orquest was born to serve the retail industry through Artificial Intelligence Workforce Optimization Software. Orquest’s mission statement is "Every customer must be a reference and success” drives everything we do. We will continually listen to the changing needs of our customers to determine the direction of our software, service, and...
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Customer Success Manager
hace 8 horas
Vitoria-Gasteiz, España INFINNI A tiempo completoThe Role:We are seeking an experienced and dynamic Customer Success Manager to join our team in Spain. In this role, you will be the primary point of contact for our largest and most strategic German speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. You will play a pivotal role in ensuring...
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Project Manager
hace 1 semana
Vitoria-Gasteiz, España Omega CRM, A Merkle Company A tiempo completoOmega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Project Manager. Provide support in the pre-sales tasks of assigned accounts: solution design,...
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Manager, Customer Experience
hace 1 semana
Vitoria-Gasteiz, España Namencis Education A tiempo completoManager, Customer Experience/Success – Namencis Education¿Tiene las habilidades necesarias para este puesto? Lea todos los detalles a continuación y presente su candidatura hoy mismo.Como Manager, Experiencia en Namencis Education tendrás la responsabilidad de garantizar una experiencia excelente para el alumno y elevar la reputación del grupo. La...
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Salesforce Project Manager
hace 2 semanas
Vitoria-Gasteiz, España Omega CRM, A Merkle Company A tiempo completoOmega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Project Manager.Main duties:Provide support in the pre-sales tasks of assigned accounts:...
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Salesforce Project Manager
hace 1 semana
Vitoria-Gasteiz, España Omega CRM, A Merkle Company A tiempo completoOmega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Project Manager.La siguiente información tiene como objetivo proporcionar a los posibles...
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Senior Project Manager
hace 3 días
Vitoria-Gasteiz, España AEG Power Solutions A tiempo completo**The position** The Project Manager is responsible for the coordination of assigned power systems projects and acts as the primary point of contact for clients, suppliers and internal staff to ensure that projects are delivered in line with the defined project performance measures. **Main responsibilities** - Responsible for the realization and management...
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Project Manager Junior-temporal
hace 1 semana
Vitoria-Gasteiz, España RDT INGENIEROS A tiempo completo**Descripción**: RDT Ingenieros es una empresa innovadora cuyo ámbito de actuación es el desarrollo de proyectos de ingeniería avanzados, participando en proyectos de alto componente tecnológico donde aportar flexibilidad en la estrategia de externalización de grandes clientes. Desde RDT Ingenieros queremos incorporar a nuestro equipo de Vitoria un...
