Learning & Development Advisor Iberia
hace 17 horas
L&D Advisor
Location: Madrid
Main responsibilities of the role:
Annual Training Plans
- Defining the annual training path for each retail position in the store.
- Creation of new learning contents based on our colleagues needs.
- Content updating of the existing courses and other learning materials.
- Definition of training guides for internal trainers.
- Coordination of all training activities during the year.
- Preparation of the Training Plan communication for the stores.
Training records and KPIs reports
- Keeping track of all training actions in Iberia Training Log file.
- Coordinate the correct recording of all training actions by the stores.
- Compilation of all training data across the organization including the stores and all regional office departments.
- Preparation of L&D reports and main KPIS analysis.
Training content
- To keep and maintain all training courses content updated, as well as, other training materials or documents.
- Collaborating closely with the content stakeholders to make sure it is adapted and updated and comply with the learning objectives and final purpose of the training.
- Creation or adaptation of all our learning content for our Digital Learning Platform.
Corporate programs
1. Support on reviewing adaptation for Iberia
2. Support on managing communication plan
3. Follow up after implementation with the stores and offices
New stores
- Training venue organization (virtually or face-to-face)
- Internal trainers coordination
- Communication plan of all the learning activities
- Preparation of required training material
Other learning activities:
- Organization of Retail Training Plans for the roles of Store Managers, Assistant Managers and P&C Managers.
- Organization of the inductions of new employees
Essential knowledge, skills and experience:
- Experience in managing L&D function within Retail / hospitality sector.
- Experience in design, delivery and evaluation of training and development initiatives.
- Excellent training, facilitation and presentation skills.
- Strong influence skills.
- Commercially-focused and service-oriented.
- Relationship-building & customer-focused.
- Manage change effectively.
- Strong IT skills.
- Experience working in a fashion retail environment will be a distinct advantage.
- Intermediate/High English level
- Desirable Portuguese language
Personal Attributes:
- Organised, detail-oriented, possessing the ability to effectively prioritise projects and deliverables.
- Be a collaborative team player with excellent interpersonal/communication skills, while demonstrating high levels of emotional intelligence and possess the ability to influence.
- Proven ability in developing effective working relationships across all levels of the organisation.
- Operates with a high level of integrity, diplomacy, tact and professionalism.
- Effective and persuasive presentation skills, including the ability to present complex information in an understandable manner to all areas of the business.
- Ability to lead, influence and coach others.
- Sound judgement, unquestionable ethics and integrity with high degree of transparency and trust
Compromiso con igualdad de oportunidades
Fecha fin de publicación interna: 14/12/2025
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