Inside Sales Manager

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.
We are hiring for an Inside Sales Manager to lead and manage a team of 6 Aftermarket Sales Representatives covering three regions: the UK, Eastern Europe and Nordics. The primary focus of this role is to ensure effective supervision of sales activities, adherence to the sales process, and the implementation of strategies designed to maximize customer engagement and drive sales growth.
Key Responsibilities: 1. Team Leadership & Supervision:

- Manage 6 Aftermarket Sales Representatives, ensuring daily performance and call targets (a minimum of 15 calls per day)
- Conduct two annual site visits per team member for coaching and support
- Drive ongoing training in partnership with Sales Operations

Inside Sales Manager
Barcelona
Barcelona, Barcelona

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.
We are hiring for an Inside Sales Manager to lead and manage a team of 6 Aftermarket Sales Representatives covering three regions: the UK, Eastern Europe and Nordics. The primary focus of this role is to ensure effective supervision of sales activities, adherence to the sales process, and the implementation of strategies designed to maximize customer engagement and drive sales growth.
Key Responsibilities: 1. Team Leadership & Supervision:

- Manage 6 Aftermarket Sales Representatives, ensuring daily performance and call targets (a minimum of 15 calls per day)
- Conduct two annual site visits per team member for coaching and support
- Drive ongoing training in partnership with Sales Operations

2. Sales Process & Strategy Execution:

- Ensure compliance with the sales process and organizational standards
- Develop and manage calling strategies to boost customer engagement and lead generation
- Adjust strategies based on performance data and market trends

3. CRM Management:

- Ensure CRM compliance through regular audits and accurate data entry.
- Manage dashboards to track sales metrics and performance indicators

4. Performance Monitoring:

- Track KPIs and implement action plans to improve results
- Review monthly forecasts and adjust strategies to meet target

5. Interdepartmental Coordination:

- Collaborate with other teams to streamline processes and resolve issues.
- Handle escalated conflicts to ensure smooth operations.

Qualifications, Experience and Skills:

- Bachelor's Degree or equivalent experience in a relevant field
- Proven experience in a sales supervisory role, ideally within an outbound calling environment or a similar sales context
- Fluent English, other languages such as German, Polish, French, Italian or Dutch would be an asset
- Strong commercial and sales orientation with a proven track record of achieving results
- Proficiency in CRM systems and data analysis, with the ability to develop and maintain dashboards
- Exceptional leadership, people management, and conflict resolution capabilities
- Availability to travel within Europe for meeting and site visits

Job Offer:

- Join a global leading company with a positive, multicultural work environment
- Permanent contract with a flexible schedule (start between 7:00–9:30, finish between 16:00–18:30)
- Hybrid model: 3 remote working days per week
- Comprehensive onboarding: First month on-site to ensure a smooth integration
- Attractive compensation package (monthly bonus, meal allowance, and telework expenses covered)
- Convenient commute: Shuttle bus from Plaza Espanya (Barcelona) to our Terrassa office
- Extra benefits after one year: Health and life insurance, plus a pension plan

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States. Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers. These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process. Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address. If you have any questions about the legitimacy of an employment opportunity, please reach out to talentacquisition@donaldson.com to verify that the communication is from Donaldson. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
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