Partner Support Representative
hace 5 días
As a Partner Support Representative in our team, you will:
- Provide Basic SEO optimization recommendations KW gap analysis & partner onsite search recommendations
- Content auditing - 1st pass review of Online audit results. Prepare presentation to DBD with key takeaways and actions needed for a given partner. Quality checks & feedback to audit agency as required
- Highlighting key gaps on partner site and sharing partner level optimization report
- Content best practice sharing & training to partners
- Syndication partner onboarding process
- Bug identification/ ‘content gap’/delivery delay /feedback to internal teams
- Monitor use of etail toolkit execution & drive timely NPI execution
- 1st line support for content queries
- Local language translation checks on content and KW
- Track improvements and optimizations – provide ROI estimations
- Ratings & Reviews - map current landscape, best practice sharing
- Partner KPI dashboard review
- KPI, Performance analysis and optimization recommendations
- Follow up on KPI reporting from partners regarding digital marketing execution
- Track overall digital business plan execution as requested
Qualifications
- Native or proficient in required language with advanced English
- University degree in marketing, ecommerce, business administration preferred but other degrees will be considered
- Minimum one year of related Online sales and/or digital content management experience
- Excellent negotiation, management, and strong communication skills (verbal & written) including excellent presentation skills
- Good computing literacy (Windows, Office, etc.) (Required)
- Drive to work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritization
It would be a plus if you have:
- Medium level of expertise in eMerchandising techniques and web analytics
- Past Digital Marketing and SEO working experience
Benefits
- Friends hunting (referral) bonus
- Great office location in Barcelona
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
- Opportunities for a career abroad through the International Mobility Program
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