German speaking Customer Service Specialist – Lisbon

hace 15 horas


Barcelona, España Cross Border Talents A tiempo completo

German speaking Customer Service Specialist – L...

Start Date: 8 January 2026
Location: Lisbon, Portugal
Work Model: On-site
Contract Type: Fixed-term contract (CDD – 6 months)

Work Schedule

- Monday to Friday: 06:00 – 22:00 (rotational shifts)
- Days off: Saturday & Sunday
- Uber support up to 25.00 € for early shifts starting at 06:00

Role Overview

We are looking for a German speaking Customer Service Specialist to support users of a digital-focused platform. This role is ideal for candidates with interest or background in digital marketing and/or web design, who enjoy combining customer interaction with technical understanding.

You will assist users across multiple channels while representing the brands voice consistently and professionally.

Key Responsibilities

- Support users with pre-sales, general inquiries, and technical issues
- Handle interactions via phone, email, chat, social media, and messaging channels
- Adapt tone and communication style for both private and public channels
- Manage customer escalations and follow defined escalation processes
- Document all interactions accurately in internal systems
- Collaborate with internal teams to ensure high service quality

Candidate Requirements

- Native-level German
- English proficiency at B2 level or higher
- Mandatory: experience or solid knowledge in digital marketing and/or web design
- Strong communication and problem-solving skills
- Comfortable working in a structured, multi-channel support environment

Nice to have

- Experience in technical customer support (voice/email/chat)
- Technical troubleshooting background

Compensation

- Performance bonus: 180 € for 12 months
- Meal allowance: 7.23 € net per working day

Benefits & Relocation

- Health insurance available from day one with a monthly contribution. Fully covered by the employer after 6 months.
- Relocation package included and details will be shared in the next step

Workplace

- Country: Portugal
- Office-based role in Lisbon
- International and supportive working environment

#J-18808-Ljbffr



  • Barcelona, España Cross Border Talents A tiempo completo

    German speaking Customer Service Specialist – L... Start Date: 8 January 2026Location: Lisbon, PortugalWork Model: On-siteContract Type: Fixed-term contract (CDD – 6 months)Work Schedule Monday to Friday: 06:00 – 22:00 (rotational shifts)Days off: Saturday & SundayUber support up to 25.00 € for early shifts starting at 06:00Role Overview We are...


  • Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Start Date: 8 January 2026Location: Lisbon, PortugalWork Model: On-siteContract Type: Fixed-term contract (CDD – 6 months) Work ScheduleMonday to Friday: 06:00 – 22:00 (rotational shifts)Days off: Saturday & SundayUber support up to 25.00 € for early shifts starting at 06:00 Role Overview We are looking for a German speaking Customer Service Specialist...


  • Barcelona, España Essence Coaching Group A tiempo completo

    Seller Customer Service Agent – German speaker Location: Lisbon, Portugal | On-siteEmployment Type: Full-timeLanguages: German + EnglishMonthly salary:  1200 Euro gross Role Overview We are looking for German-speaking Seller Customer Service Agents to support sellers on a global digital platform. This role combines customer service and sales awareness ,...


  • Barcelona, España City Job Offers A tiempo completo

    **German-speaking customer service representative in the music industry**: ** Your Profile** - German** **proficiency mandatory and fluent English - **Customer-oriented** and a **results-driven** approach - Strong communication, problem-solving, and active listening skills - Some experience in customer service, it's a plus but not mandatory - Are responsible...


  • Barcelona, España AetherCore A tiempo completo

    Position: Customer Support Representative (German Speaker)Location: Lisbon, PortugalStart Date: FlexibleEmployment Type: Full-time | Fixed-term contract (1 year)About The RoleWe are looking for a motivated and detail-oriented Customer Support Representative to join our support team for a leading streaming platform. In this role, you will be responsible for...


  • Barcelona, España AetherCore A tiempo completo

    OverviewPosition: Customer Support Representative (German Speaker)Location: Lisbon, PortugalStart Date: FlexibleEmployment Type: Full-time | Fixed-term contract (1 year)About The RoleWe are looking for a motivated and detail-oriented Customer Support Representative to join our support team for a leading streaming platform. In this role, you will be...


  • barcelona, España Gi Group A tiempo completo

    Customer Service Representative – German Speaking 3 days ago Be among the first 25 applicants From our Barcelona office, we are currently looking for a Customer Service Representative for the German-speaking market , to join a leading biotechnology company based in Barcelona. As a Customer Service Representative , you will play a key role as the interface...


  • Barcelona, España AetherCore A tiempo completo

    Position: Customer Support Representative (German Speaker) Location: Lisbon, Portugal Start Date: Flexible Employment Type: Full-time | Fixed-term contract (1 year) About the Role We are looking for a motivated and detail-oriented Customer Support Representative to join our support team for a leading streaming platform. In this role, you will be responsible...


  • Barcelona, España City Job Offers A tiempo completo

    **German-speaking Customer Representative in Barcelon** Are you a native German speaker and want to live in Barcelona? We are looking for German speakers to provide quality Customer Service for an important company in Barcelona. **German-speaking Customer Service Agent in Barcelona** **Your profile**: - Your first language is German. - Fluent in...


  • Barcelona, España AetherCore A tiempo completo

    Position: Customer Support Representative (German Speaker)Location: Lisbon, PortugalStart Date: FlexibleEmployment Type: Full-time | Fixed-term contract (1 year) About the RoleWe are looking for a motivated and detail-oriented Customer Support Representative to join our support team for a leading streaming platform. In this role, you will be responsible for...