Service Desk Agent
hace 9 horas
Service Desk Agent - Data Analyst page is loaded## Service Desk Agent - Data Analystlocations: Sant Cugat del Valles, Barcelona, Spain: Bangalore, Karnataka, Indiatime type: Full timeposted on: Posted Todayjob requisition id: 3156838Service Desk Agent - Data Analyst**Description -**As a **Service Desk Agent - Data Analyst**, you will support users by managing incidents, collecting feedback, and collaborating with both users and project teams to improve our solutions. You will use Python for debugging, recommend and maintain training materials/FAQs, and ensure user concerns are addressed efficiently.## ## Key Responsibilities:* Implement and manage a standardized process to collect user feedback* Provide ongoing incident management: handle user queries, troubleshoot issues, and communicate feedback to the model team for fixes and improvements* Use Python for debugging and resolving technical issues* Communicate effectively with users and project teams to ensure timely resolution and continuous improvement* Recommend and maintain training materials and FAQs to address frequent user concerns* Support the creation and updating of resources to enhance user experience## ## Requirements:* Experience in service desk or technical support roles* Proficiency in Python for debugging and automation* Strong communication and problem-solving skills* Ability to manage incidents and collaborate across teamsHP values teamwork, innovation, and diverse perspectives. You’ll work with global teams, share ideas, and help drive business success.**Job -**Data & Information Technology**Schedule -**Full time**Shift -**No shift premium (Spain)**Travel -****Relocation -****Equal Opportunity Employer (EEO) -**HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.For more information, review HP’s or read about your rights as an applicant under the law here: “"locations: 2 Locationstime type: Full timeposted on: Posted TodayLearn more about HP personal data practices at , (where applicable), , and .You can be yourself at HP.Click to submit a request for support. #J-18808-Ljbffr
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Barcelona, España Hewlett Packard Enterprise A tiempo completoA global technology company is seeking a Service Desk Agent - Data Analyst to support users by managing incidents and enhancing user experience. Your role will involve using Python for debugging and collaborating with project teams. The ideal candidate should have experience in service desk roles, strong communication skills, and a proactive approach to...
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Service Desk Agent
hace 4 días
Barcelona, España HP A tiempo completoAs a Service Desk Agent - Data Analyst, you will support users by managing incidents, collecting feedback, and collaborating with both users and project teams to improve our solutions. You will use Python for debugging, recommend and maintain training materials/FAQs, and ensure user concerns are addressed efficiently. Responsibilities Implement and manage a...
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Global Service Desk Lead
hace 5 días
Barcelona, España Talent Search People A tiempo completoOur client is Agrolimen Group, a leading organization with nearly 5,000 employees worldwide. Their Strategic Agenda includes evolving their Operating Model, resulting in a strong Head Office created with the purpose that "they are stronger when together." This Head Office provides shared services, promotes connectivity, fosters customer centricity, ensures...
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Global Service Desk Lead
hace 4 horas
Barcelona, España Talent Search People A tiempo completoOur client is Agrolimen Group, a leading organization with nearly 5,000 employees worldwide. Their Strategic Agenda includes evolving their Operating Model, resulting in a strong Head Office created with the purpose that "they are stronger when together." This Head Office provides shared services, promotes connectivity, fosters customer centricity, ensures...
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Barcelona, España Minacs A tiempo completoA leading service provider in Barcelona is seeking an IT Service Desk Agent who speaks Bulgarian and English. The role involves providing first-level support for IT requests via phone, mail, and chat. Candidates should have experience in IT support and knowledge of Windows 10 and Office 365. Offering a full-time contract with competitive salary and bonus...
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Barcelona, España Minacs A tiempo completoA leading service provider in Barcelona is seeking an IT Service Desk Agent who speaks Bulgarian and English. The role involves providing first-level support for IT requests via phone, mail, and chat. Candidates should have experience in IT support and knowledge of Windows 10 and Office 365. Offering a full-time contract with competitive salary and bonus...
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Global Service Desk Lead
hace 2 horas
Barcelona, España Talent Search People A tiempo completoWhere will you work?Our client is Agrolimen Group, a leading organization with nearly 5,000 employees worldwide. They are driven by a clear ambition: to transform their culture and portfolio toward purpose-driven, holistic value creation.Their Strategic Agenda includes evolving their Operating Model, resulting in a strong Head Office created with the purpose...
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Global Service Desk Lead
hace 4 días
Barcelona, España Talent Search People A tiempo completoWhere will you work?Our client is Agrolimen Group, a leading organization with nearly 5,000 employees worldwide. They are driven by a clear ambition: to transform their culture and portfolio toward purpose-driven, holistic value creation.Their Strategic Agenda includes evolving their Operating Model, resulting in a strong Head Office created with the purpose...
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Global Service Desk Lead
hace 4 horas
Barcelona, España Talent Search People A tiempo completoWhere will you work?¿Es este su próximo empleo? Descúbralo leyendo la descripción completa a continuación y no dude en enviar su candidatura. Our client is Agrolimen Group, a leading organization with nearly 5,000 employees worldwide. They are driven by a clear ambition: to transform their culture and portfolio toward purpose-driven, holistic value...
