Customer Service Contact

hace 4 semanas

Zaragoza, España K-LAGAN A tiempo completo

Customer Service Contact (Supply Chain Project Support)

At K-LAGAN, we’re waiting for you to keep growing together

We are an international company providing strategic technological services, deeply committed to our team and to society. We offer solutions in IT services, engineering development, electronics, and R&D projects. We are dedicated to hiring the best talent regardless of race, religion, gender, age, or abilities, while promoting both professional and personal development.

Are you passionate about Supply Chain and project management in the Industrial sector?

Would you like to take part in new product launches and be a key player in global logistics operations in the Automotive field?

Then this opportunity is for you

We are looking for a Customer Service Contact (Supply Chain Project Support) to join our team and collaborate on new product industrialization projects. You’ll play a critical role in coordinating Supply Chain activities, ensuring smooth logistics execution and supporting continuous improvement initiatives. Experience in the automotive sector is required.

Main Responsibilities:

- Manage Supply Chain activities to support new product introductions (P1/P10) while meeting all project milestones.
- Act as a member of the project team from the RFQ phase (NPA milestone) through Start of Production (SOP).
- Define logistics and supply chain concepts, supporting quotation and implementation phases.
- Coordinate SIOP/MPS volumes to align customer forecasts, production needs, and supplier capacity.
- Interface with Material Planning and Production Control to ensure timely supply and delivery of new products.
- Lead and maintain Logistics FMEAs, ensuring risk management and preventive actions.
- Define and validate packaging concepts for Finished Goods, Work-In-Process, and supplier packaging.
- Establish transportation and warehousing strategies, coordinating with regional logistics teams.
- Ensure all logistics processes comply with plant Supply Chain strategy and Valeo standards.
- Monitor Supply Chain KPIs, minimizing obsolescence and managing inventory accuracy.
- Support continuous improvement of Supply Chain processes and contribute to safety, quality, and environmental standards (TS16949, ISO 14001, etc.).

Requirements

- Degree in Supply Chain, Industrial Engineering, Logistics, or related field.
- At least 2-4 years of experience in Supply Chain or logistics project coordination (automotive or manufacturing preferred).
- Knowledge of planning systems, ERP tools, and logistics processes.
- Experience leading or participating in industrialization or new product launch projects.
- Strong English/Spanish communication skills (written and spoken).
- Proactive, analytical, and detail-oriented mindset with a collaborative approach.

What we offer

At K-LAGAN, we want you to enjoy the full experience of being part of our team, which is why we offer:

- Team-building activities and continuous support from your Project Manager.
- Career and Training Department with tailored learning opportunities.
- Special company events (Summer Dinner, Christmas Dinner, Solidarity Day).
- Your birthday off — enjoy it how, where, and with whomever you want
- Discounts on childcare, gyms, and more.

Do you think this could be interesting for you?

Join K-LAGAN and be part of an international team where innovation and growth never stop

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