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Customer Service SAP e Ingles
hace 2 meses
Descripción
Desde **onhunters** buscamos un/a **CUSTOMER SERVICE SPECIALIST **para una empresa líder en fabricación de sistemas de fijación, sujeción y otras soluciones dentro del sector de la construcción.
Como especialista realizarás tareas de atención al cliente y administración en el departamento de **CUSTOMER SERVICE**, especialmente dando apoyo en ofertas, pedidos, plazos de entrega, información a clientes y soporte al equipo comercial de Madrid.
Funciones:
- Realizar tareas de soporte al cliente y las gestiones administrativas del departamento de customer service, especialmente en lo relativo a ofertas, pedidos, plazos de entrega, reclamaciones e información a clientes y equipo de ventas.
- Atención telefónica a clientes y clientes potenciales sobre todos los productos.
- Envío y preparación de muestras, aportando información técnica, logística y de precios a los clientes.
- Preparación, envío de ofertas a clientes.
- Actualizar la información de clientes en CRM,
- Seguimiento de facturas y pagos en coordinación con el equipo financiero y apoyo al departamento de administración y dirección.
**Requisitos**:
**Imprescindible conocimientos avanzados de español e inglés, francés y/o portugués son muy valorados y deberá tener conocimientos de sistemas SAP.