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Internship Account Management

hace 5 meses

Madrid, España ShowHeroes Group A tiempo completo

Tasks
- Reportará al Account Manager para ayudar a la gestión diaria de campañas de publicidad y los procedimientos internos de la compañía
- Optimizar campañas y hacer seguimiento de estas con un contacto directo con el equipo de operaciones, dando servicio a sales para facilitar la venta y conseguir upselling
- Seguir una estrategia adecuada a cada uno de los clientes para conseguir fidelizarlos anticipándose a las necesidades de los clientes
- Elaborar informes y estudios postcampaign. Control de EXCEL y acostumbrado a manejar números: reportes diarios, análisis de cartera y competencia, seguimiento de campañas y análisis de mejora para los clientes
- Colaborar con los departamentos internos para facilitar la satisfacción de las necesidades del cliente
- Mantener un conocimiento actualizado de los productos y servicios de la empresa
- Colaborar estrechamente con el equipo de ventas resolviendo problemas de una manera rápida y eficaz para prevenir dificultades adicionales mediante la mejora de los procesos
- Construir y mantener relaciones sólidas y duraderas con los clientes

**Requirements**:

- Estudiante de Publicidad/Marketing
- Excelente capacidad de escucha, negociación y presentación
- Capacidad demostrable para comunicar, presentar e influir en las partes interesadas clave en todos los níveles de una organización
- Capacidad para establecer relaciones y colaborar con otras personas dentro y fuera de la empresa
- Buen conocimiento del inglés
- Tener un excelente conocimiento de Microsoft Office, especialmente de Excel con un gran manejo de tablas dinámicas y formulación. Elaborar informes y estudios postcampaign. Control de EXCEL y acostumbrado a manejar números: reportes diarios, análisis de cartera y competencia, seguimiento de campañas y análisis de mejora para los clientes
- Mentalidad analítica con un enfoque de las tareas basado en los datos
- Lo que también nos gusta: atención a los detalles, ideas propias, buena organización del tiempo y de los procesos, sentido de la responsabilidad y capacidad de análisis
- Imprescindible convenio de prácticas

**Benefits**:

- Una empresa de tecnología y medios con numerosas sucursales en todo el mundo (por ejemplo, París, Nueva York, São Paulo, Milán y Berlín)
- Lugar de trabajo y horarios flexibles
- Cultura amigable y familiar
- Un lugar para crecer personal y profesionalmente con iniciativa de desarrollo
- Ofrecemos un lugar de trabajo diverso e internacional con igualdad de oportunidades para todos
- Hay mucho que celebrar en eventos de equipo, nuestras fiestas de verano y más

Personas en ShowHeroes

Dentro de nuestros roles como empleados, empresarios y solicitantes, primero y ante todo somos humanos y, por lo tanto, infinitamente diversos. En el Grupo ShowHeroes abrazamos esta diversidad. No solo en el proceso de reclutamiento, sino también en la contratación, promociones y salarios, siempre tomamos decisiones independientemente del género, la edad, el origen, la religión o la discapacidad. Nos enfocamos en las calificaciones, el desempeño y la compatibilidad con los valores de nuestra empresa.