Lead Generator

**Location**
- Málaga, Spain**Language**
- Italian***

**Description**:

- Are you enthusiastic about business, IT and Cloud services? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.

We are looking for **Italian-speaking Lead Generator (On-site) **to join one of our exciting projects.

**What we offer you**

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

**Your benefits**:

- Full time 39 hours/week contract: Monday to Thursday 09:00 to 17:30, and on Friday you finish 16:30
- A competitive base salary package that you will live well on in Spain, with performance-based incentives.
- A Sodhexo food card
- A modern centrally placed office in Benalmadena, right next to the beach area.
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses

**What you'll experience with us**

As a Lead Generator in our team, you will:

- Engage existing and new customers based on lead information provisioned
- Review initial lead information, collect customer insights from available data sources and execute call planning
- Proactive outreach to customer within SLA to qualify lead based on BANT criteria and agree on next action with customer
- Review opportunity triage policy and root opportunity to the appropriate stakeholders to execute on agreed action with customer
- Document customer engagements through the CRM system (open and qualify leads to opportunities) and maintain opportunity hygiene until handoff to triage stakeholder(s)
- Execute next actions (including follow up of customer, Microsoft and internal stakeholders) in line with SLAs

**We'll be a great match if you**:

- Are proficient or bilingual in Italian and advanced level in English
- Have a bachelor’s degree in business management, IT, Marketing, or related field or equivalent work experience
- Have 2-3 years’ experience in sales, account manager, IT industry and Customer Relationship Management
- Have a baseline understanding of Cloud products and solutions
- Have strong written and verbal communication skills and use of professional language. Ability to communicate effectively in supported language

**It would be a plus if you have**:

- Experience in marketing
- Lived and worked in supported market with strong cultural awareness

**If this sounds like you, join us**

**Who we are**
We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day And we will offer you a fun and challenging job that will allow you to develop and grow.

**We are an equal-opportunity employer**

RRQ24-000540-1-ITALY