German Speaking Customer Service for Mercedes-benz

hace 3 semanas


Barcelona, España Patrique Mercier Recruitment A tiempo completo

**If you are an avid auto enthusiast, be part of our Customer Service team for Mercedes-Benz, one of the most esteemed automobile brands**:
We are looking for German speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

**Your responsibilities**:

- Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
- Respond to inquiries about products and services, offering expert advice on a range of car-related matters
- Resolve issues as they arise - addressing customers’ concerns in a professional and timely manner
- Turn every customer into a happy customer

**What you will bring**:

- Fluency in **German**:

- Very good use of English - both in written and spoken language
- A profound passion for cars is a big plus
- Work experience as a customer support/customer care representative will be considered an asset
- Highly developed communication skills
- A genuine problem-solving mentality and a deep sense of ownership
- Tech savviness and learning agility
- A positive attitude

**What we offer**:

- Competitive monthly salary
- Health care benefits and numerous other discounts
- Fully paid training by certified instructors



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