Service Campaign Management
hace 2 semanas
**Aufgaben**:
- At Mercedes-Benz Parts Logistics Ibérica, SLU (Mercedes.Benz AG) in Barcelona, we carry out all the management involved in the international logistics of spare parts for our cars. Currently, we are in a growth project, creating new jobs, among which is the position of Service Campaign Management.
- We are looking to fill a total of 1 vacancy.
- Your main functions will be:
- You will do the operational planning and client management tasks.
- Manage callbacks and customer service measures for the entire supply chain.
- You will coordinate with technical areas of development and capacity with suppliers.
- To ensure regulatory compliance.
- Management of queries and incidents by clients.
**Qualifikationen**:
- Minimal requeriments:
- University studies in Logistics, Business Administration or similar.
- Valuable previous experience in logistics planning, incident resolution and customer satisfaction monitoring
- Languages: Spanish and fluent English (German is valuable).
What we offer?- Family conciliation: teleworking and flexible hours
- Holidays: 35 business days
- Company holidays: 2 extra business days
Restaurant ticket- Salary band according to the market benchmark and the responsibilities of the position.
- In addition, we seek a client-focused profile, with active listening and conflict resolution skills, decision-making skills and good time management to respect deadlines
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