Retail Sales Business Leader

hace 2 semanas


Bilbao, España IKEA A tiempo completo

**Job ID**: 219523

**Date posted**: 28/11/2023

Why we will love you

We have an opportunity for you in our Head Office in Madrid, to work at a national level in the Sales area, being responsible for one of the business areas and supporting all the stores in the country.

About you:

- Motivation for IKEA culture and values, as well as for decoration and Home Furnishing.
- Passion for the customer and sales.
- Motivation to drive business growth and contribute to the overall success of IKEA through collaboration.
- Passionate about understanding people's behaviors, Home Furnishing and current home furnishing trends.
- Motivated to find new ways through co-creation with colleagues and stores across the country.
- Innovative and non-conformist thinking in a straightforward and honest way.

Requirements and knowledge:

- Minimum 5 years of experience working in sales, commercial planning and obtaining excellent results.
- Experience in national or international sales
- Previous experience as Department/Area Manager in retail sales, leading teams is valuable.
- High level of spoken and written English.
- Extensive knowledge of sales techniques and mechanisms, as well as the market (customers, competition, new products).
- Good knowledge of project and change management methods and tools.
- Extensive knowledge of strategic plans and target achievement, as well as KPI tracking.
- Extensive knowledge of the local market, customer expectations today and tomorrow to ensure that commercial and service offerings meet their demands and needs.
- Extensive knowledge of sales activation opportunities and the use of the commercial calendar.
- Extensive knowledge of how to identify and take advantage of up-selling, cross-selling and cross-selling opportunities to meet customer needs.

**What you'll be doing day to day**

Drive the long term growth of the business by developing the commercial strategy, sales techniques and activities across all channels.

Direct the range, sizing and pricing levels of the Home Furnishing Business (sections within IKEA) to ensure it meets customer needs and demand.

Set Pricing strategy, contribute to the service offering and propose commercial activities.

Responsible for sales planning and forecasting for defined HFBs (commercial areas) reacting to deviations to ensure targets are met.

Support stores across the market to develop their sales competence and find new business opportunities.

Actively cooperate with the entire organization within the commercial department and beyond to ensure integration, common focus and maximize impact.

Influence Range & Supply to provide relevant information for the local market.

Drive an open and sharing climate, be a role model for IKEA values and contribute to IKEA's transformation.

Actively participate in sustainability initiatives within sales, ensuring sustainability priorities are reflected throughout the offering.

**Our team within Ikea**

We are the ones meeting our customers - in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life

**About this work area**

Don,t forget to attach your updated resume and cover letter before 12th December



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