Field Service Engineer

hace 7 meses

Barcelona, España TD SYNNEX A tiempo completo

**Why Choose TD SYNNEX**:
As a **Fortune 500 global corporation**, operating in over 100 countries, TD SYNNEX values its diverse workforce of 22,000 employees. As the biggest IT distributor in the world, our mission is to provide top-notch technology solutions, empowering businesses and individuals to navigate the digital world safely and efficiently.

**About the role**:
The **Field Service Engineer** is responsible for 2nd level client support and services. This position works closely with other IT departments for incident and problem resolution, and service request fulfillment within agreed service level.

**What you'll do**:

- Maintain the estate of end user devices: Identify, analyze and repair equipment failures. Order and replace parts/material as needed.
- ** Maintain other equipment including printers, scanners, warehouse equipment** such as RDTs, etc.
- ** Be the local hands and eyes for network and server equipment based locally.**:

- Provide first and second level support for incidents and service requests to business colleagues.
- Perform problem resolution and investigation into incidents.
- ** Maintains asset inventories, ensures stock of devices and peripherals is appropriate, orders new equipment** etc
- Escalate incidents to next level support when the solution is unknown or cannot be solved within defined time frames.

**What we're kindly looking for**:

- 1 to 3 Years of relevant work experience.
- Associate Degree with Systems Engineering or Related field of study required.
- Other Education / Certifications: MCSE, SCCM, ITIL Foundation, CCENT.

**What We Offer**:
We provide competitive compensation with **regular annual salary reviews.**

**Onsite work in our office in La Fira (Barcelona)**

We value continuous learning and provide a clear progression plan.

We provide **comprehensive benefits** including **health insurance**, paid leave, retirement plans, and more.

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**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for

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