Rider Support Associate Project Manager

hace 5 meses

Barcelona, España Glovo A tiempo completo

If you're here, it's because you're looking for an **exciting ride**.

A ride that will fuel up your ambitions to take on a **new challenge and stretch yourself beyond your comfort zone.**

We'll deliver a **non-vanilla culture built on talent, where we work to amplify the impact on millions of people**, paving the way forward together.

**Not your usual app**. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries.

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

**What makes our ride unique?**

**Our culture and strong values.**
- We have an ''office-first'' culture and we place collaboration at the center of everything we do
- We have a non-vanilla personality and feedback mindset. We don't shy away from difficult conversations - we see them as a gift
- We work with high intensity and have fun along the way. We also celebrate the wins (a lot).
- We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work.

**Our career development philosophy.**
- We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential.
- We take ownership of our career development. We don't believe in linear and predictable career paths - we create the job of our dreams
- We embrace opportunities to move the needle and make an impact beyond our scope.

**Our commitment to being a force for good.**
- Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact.
- We invest in doing good by dedicating time and resources into social and environmental initiatives.
- We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

We have a vision**:To give everyone easy access to anything in their cities. **And this is where your ride starts.

**YOUR MISSION**

You will join the Global Live Operations team, responsible for building the vision and strategy for our rider support experience. As a Rider Support Project Manager you will help design the experience of our riders with the support flows while you will learn and acquire capabilities on how to prioritize, plan, execute, monitor, control and close projects. You will be defining projects from definition to closure, even defining the best processes for every case. We are seeking a very hands-on person who has an interest and some knowledge about the project management topic and that wants to grow in that area in a firm that provides a huge opportunity of facing new projects every single day.

**THE JOURNEY**
- Define new project opportunities based on a good understanding of the department's needs.
- Participate in the meetings with the stakeholders involved to ensure all the requirements and needs are met.
- Project planning and follow-up to ensure success.
- Find workarounds, be creative and prioritize when things are tough.
- Work closely with cross-functional teams that need to be engaged and motivated to fulfil the project needs.
- Communicate and align all stakeholders involved at any time.
- Ensure that the solution/approach taken by the project is global and benefits most of our hubs and agents (and of course meets the needs of the involved departments)
- Ensure the best support experience for couriers.

**WHAT YOU WILL BRING TO THE RIDE**
- Bachelor degree (preferable in Business Administration, Economics, Information Technology, Engineering or equivalent).
- At least 2-3 years experience on project management.
- Good communication skills in English (written and spoken).
- Ability to turn strategic insights into actions, by structuring and leading projects.
- Great team player.
- Excellent organizational skills.
- Problem solver and results-driven, with a can-do attitude. You have the ability to work independently and have outstanding stakeholder management skills.
- Analytics skills and data driven decision making.

**NICE TO HAVE**
- Coding skills (knowledge of YAML/Python language) and Tech savvy.
- International studies or experience is a plus.
- Previous experience in operations or customer support.

Ease in learn fast and adapt yourself to different business situations

**We believe driven talent deserves**:

- An enticing equity plan that lets you own a piece of the action.
- Top-notch private health insurance to keep you at your peak.
- Monthly Glovo credit to satisfy y

  • Rider Support Associate Project Manager

    hace 4 semanas

    Barcelona, Barcelona, España Glovo A tiempo completo

    Join Our Team as a Rider Support Project ManagerWe are seeking a highly skilled and motivated Rider Support Project Manager to join our Global Live Operations team. As a key member of our team, you will be responsible for designing and implementing the rider support experience, ensuring seamless interactions between our riders and support teams.Key...

  • Rider Support Associate Project Manager

    hace 4 semanas

    Barcelona, Barcelona, España Glovo A tiempo completo

    About the RoleWe are seeking a highly skilled Project Manager to join our Global Live Operations team, responsible for building the vision and strategy for our rider support experience. As a Rider Support Project Manager, you will help design the experience of our riders with the support flows while learning and acquiring capabilities on how to prioritize,...

  • Rider Support Associate Project Manager

    hace 4 semanas

    Barcelona, Barcelona, España Glovo A tiempo completo

    About the RoleWe are seeking a highly skilled Project Manager to join our Global Live Operations team, responsible for building the vision and strategy for our rider support experience. As a Rider Support Project Manager, you will help design the experience of our riders with the support flows while learning and acquiring capabilities on how to prioritize,...

  • Rider Support Associate Team Lead

    hace 1 semana

    Barcelona, Barcelona, España Glovo A tiempo completo

    This is an exciting opportunity to join the Global Live Operations team at Glovo, where you will play a key role in building the vision and strategy for our rider support experience.About the RoleAs a Rider Support Project Manager, you will be responsible for defining projects from initiation to closure, and identifying the best processes for each...

  • Rider CRM Strategist

    hace 4 semanas

    Barcelona, España Glovo A tiempo completo

    Revolutionize Rider EngagementWe're seeking a skilled CRM Specialist to join our Rider Experience team at Glovo. As a key member of our team, you'll be responsible for crafting and implementing long-term lifecycle strategies to engage riders and drive business results.Key Responsibilities:Develop and execute CRM communication strategies to improve rider...

  • Associate Project Manager Innovation

    hace 5 meses

    Barcelona, España SITA A tiempo completo

    **Overview**: **Associate Project Manager** As Associate Project Manager, you will provide support for multiple initiatives throughout our agile process. You will be accountable for assisting with the preparation and execution of customer trials for new solutions. Reporting to the Sr Manager of Software Development, you will be part of the Innovation team,...

  • Crm Specialist

    hace 3 semanas

    Barcelona, Barcelona, España Glovo A tiempo completo

    About the RoleWe are looking for a skilled Crm Specialist to join our Rider Experience team. As a key member of our team, you will be responsible for developing and implementing communication strategies to engage riders and drive business results.Key ResponsibilitiesAssist in creating and executing CRM communication strategies to improve rider retention and...

  • Project Manager Associate

    hace 4 semanas

    Barcelona, Barcelona, España Tfs Healthscience A tiempo completo

    About TFS HealthScienceTFS HealthScience is a leading global Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey.Job Title: Project Manager AssociateWe are seeking a highly motivated and organized Project Manager Associate to join our Strategic Resourcing...

  • Project Manager Associate

    hace 4 semanas

    Barcelona, Barcelona, España Tfs Healthscience A tiempo completo

    About TFS HealthScienceTFS HealthScience is a leading global Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey.Job Title: Project Manager AssociateWe are seeking a highly motivated and organized Project Manager Associate to join our Strategic Resourcing...

  • Associate Project Manager

    hace 5 meses

    Barcelona, España JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. Job Description | Associate Project Manager (APM) JLL supports the Whole You, personally and professionally. **What this job involves**: In this role, the Associate Project Manager will deliver small to medium projects and assist/coordinate larger projects over assigned JLL client projects, provide...

  • Associate Project Manager

    hace 4 días

    Barcelona, España ICON Plc A tiempo completo

    Associate Project Manager ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We currently have an exciting new opportunity for an **Associate...

  • Associate Project Manager

    hace 1 mes

    Barcelona, España Innovaderm Research A tiempo completo

    The Associate Project Manager is involved in all phases of clinical trial project management.This person works closely with the Project Manager and functional team members.The Associate Project Manager is responsible for tracking the study budget, project scope and timelines and in accordance with applicable standard operating procedures (SOPs), good...

  • Associate Project Manager

    hace 3 semanas

    Barcelona, Barcelona, España Pharmiweb A tiempo completo

    Job DescriptionWe are seeking a highly skilled Associate Project Manager to join our team in a permanent, fully home-based role. The successful candidate will be located in Bulgaria, Poland, Spain, or the UK.The Associate PM will be a member of the extended global study team, supporting the delivery of clinical studies within BioPharmaceuticals Clinical...

  • Associate Project Manager

    hace 6 meses

    Barcelona, España Underwriters Laboratories Inc. A tiempo completo

    **#Hybrid role in Barcelona, Spain.** We are seeking a bi-lingual (English & German) Associate Project Manager for our Hand-Management Team in Barcelona, Spain. As an Associate Project Manager at UL Solutions, your role is vital in ensuring that all of our projects across our Consumer, Medical & Information Technologies division in Europe transition...

  • Associate Project Manager

    hace 3 semanas

    Barcelona, Barcelona, España Pharmiweb A tiempo completo

    Job DescriptionJob Title: Associate Project Manager - Clinical TrialsJob Summary: We are seeking an experienced Associate Project Manager to join our team in the pharmaceutical industry. The successful candidate will be responsible for managing clinical trials, ensuring compliance with regulatory requirements, and collaborating with cross-functional...

  • Associate Project Manager

    hace 1 mes

    Barcelona, España Innovaderm Research A tiempo completo

    The Associate Project Manager is involved in all phases of clinical trial project management. This person works closely with the Project Manager and functional team members. The Associate Project Manager is responsible for tracking the study budget, project scope and timelines and in accordance with applicable standard operating procedures (SOPs), good...

  • Associate Project Manager

    hace 5 meses

    Barcelona, España SITA A tiempo completo

    **Overview**: **Associate Project Manager**: - You will work in a fast-paced environment alongside program and project managers in delivering a host of innovative solutions that meet the needs of our diverse customer base. You derive energy from working with others of diverse backgrounds and engaging directly with customers.**Who you are**: - This role...

  • Associate Project Manager

    hace 5 meses

    Barcelona, España SITA Switzerland Sarl A tiempo completo

    Overview: **Associate Project Manager**: You will work in a fast-paced environment alongside program and project managers in delivering a host of innovative solutions that meet the needs of our diverse customer base. You derive energy from working with others of diverse backgrounds and engaging directly with customers. **Who you are**: This role offers a...

  • Associate Project Manager

    hace 2 semanas

    Barcelona, España Sita A tiempo completo

    .WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique...

  • Associate Project Manager

    hace 2 semanas

    Barcelona, España Sita A tiempo completo

    .WELCOME TO SITAWe're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique...