Business Program Manager

hace 1 mes

Madrid, España Microsoft A tiempo completo

Embark on a transformative journey with our Sales Enablement and Operations Team, where every challenge is an opportunity, and every success is a collective win. Picture yourself at the forefront of a dynamic group that thrives on innovation and collaboration. Here, you are not just a member but a key player in a team that values your unique talents and empowers you to excel. Together, we redefine what's possible and your impact extends beyond personal achievement to contribute to the success of the entire Sales Enablement and Operations family.

You will be part of a selected WE Business Mangement and Strategic Programs Team that helps businesses achieve their business goals through well executed programs. Key to the role is the ability to drive actionable outcomes, guide and optimize programs that spans across multiple solution area and functions.

As a pivotal member of our Team, your role involves driving and orchestrating programs to grow our business and footprint faster in Western Europe. You will be engaged in designing and managing programs from pilots, to the identificaiton of successful patterns and actions to supporting development of plans that replicate these strategies across other sub-regions of Western Europe. You will measure success through increase of meaningful billers in our managed account base, Revenue Footprint expansion and diversification of portfolio.

This opportunity will allow you to accelerate your career growth by immersing yourself in the intricacies of managing programs in a multifacet organization while developing your influencing skills. You will develop deep business acumen as you will cooperate with multiple stakeholders to maximize strategy pursued, aligning company resources to optimized business results. Additionally, embrace the flexibility of our work environment, with opportunities to work partially or from your home, ensuring a work-life balance that suits your needs and enhances your overall job satisfaction.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:
**Business Program Planning and Design**
- Performs program landscape research and analysis (e.g., internal and/or external market, sales, delivery), and examines business (e.g., customer feedback and expectations) trends to identify audience size and program scope, stay current, agile, and competitive, and contribute to programs impacting the broader unit. Demonstrates thought leadership in contributing to overall business goals, objectives, and strategies, as well as short
- and long-term business priorities. Understands and identifies current program risks, impact, and develops mitigation plans impacting the broader unit.
- Leads others who work with cross-functional stakeholders to design highly complex programs from initiation to delivery, independently. Provides expertise to produce collateral to incorporate stakeholder needs and ensure the business objectives are met.
- Leads the defining and tracking of success criteria and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]), such as quality, adoption, usage, impact, and effectiveness for the program.

**Business Program Excellence and Execution**
- Shares best practices to define and execute on landing and communication plans, such as the target audience(s) and communication strategy. Leads the rhythm of business (ROB) during plan execution to ensure participants and stakeholders are communicating and responding according to the necessary cadence. Leads others to work across teams to ensure all program requirements are understood and can be met.
- Shares expertise to evangelize highly complex programs to stakeholders, partners, and customers to gain buy in. Leverages data and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]) to demonstrate the value of the program and show business impact. Leads others to adapt communication style and storytelling strategy according to audience and business needs.

**Business Program Management**
- Leads a portfolio of projects including the project plan, timelines, milestones, financial management, performance metrics, and/or resource needs for highly complex programs. Communicates the program status and risk to relevant stakeholders and holds them accountable for following the established schedule, risk mitigation plans, and processes. Establishes objectives and success criteria for the project in an inclusive, collaborative manner with all stakeholders.
- Provides insight to lead others to understand mapping or how people, process, technology, and systems work and im

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