Night Receptionist

hace 4 semanas

Madrid, España Hilton A tiempo completo

Night Receptionist

A Night Receptionist provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

**What will I be doing?**
As Night Receptionist, you will provide night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Night Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
- Ensure that both the Night Manager and Night Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
- Demonstrate a high level of customer service at all times
- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
- Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Follow company brand standards
- Assist other departments, as necessary

**What are we looking for?**

Night Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous experience in a customer-focused industry
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Ability to work on your own and as part of a team
- Competent level of IT proficiency
- Flexibility to work night shifts

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in cash handling

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

**Diversity, Equity & Inclusion is at the core of who we are.**

We are committed to an equitable and inclusive workforce that represents all ages, genders, sexual orientation, nationalities, ethnicities, disabilities, cultures and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves. Our global brands provide meeting places for people to connect, creating a welcoming environment for all.

**Some Benefits**
- Hilton University
- Mental Wellness app
- Go Hilton Team Member Rate
- Birthday off
- Free Breakfast

  • Night Receptionist

    hace 4 semanas

    Madrid, España Hilton A tiempo completo

    Job Description - Night Receptionist (HOT0BD8H)Job Number:HOT0BD8HWork Locations:Hilton Madrid Airport Avenida de la Hispanidad 2-4 Madrid 28042A Night Receptionist provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing? As...

  • Night Receptionist

    hace 4 semanas

    Madrid, España Hilton A tiempo completo

    Job Description - Night Receptionist (HOT0BD8H)Job Number:HOT0BD8HWork Locations:Hilton Madrid Airport Avenida de la Hispanidad 2-4 Madrid 28042A Night Receptionist provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing? As...

  • Night Receptionist

    hace 3 semanas

    Madrid, España Hilton A tiempo completo

    Job Description - Night Receptionist (HOT0BD8H)Job Number:HOT0BD8HWork LocationsHilton Madrid Airport Avenida de la Hispanidad 2-4 Madrid 28042A Night Receptionist provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing? As Night...

  • Night Receptionist

    hace 3 semanas

    Madrid, España Hilton A tiempo completo

    Job Description - Night Receptionist (HOT0BD8H)Job Number:HOT0BD8HWork LocationsHilton Madrid Airport Avenida de la Hispanidad 2-4 Madrid 28042A Night Receptionist provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing? As Night...

  • Night Receptionist

    hace 3 semanas

    Madrid, España Hilton A tiempo completo

    A Night Receptionist provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Night Receptionist, you will provide night-hour reception services for Guests to contribute to an overall exceptional experience from check-in...

  • Receptionist (Temporary)

    hace 3 semanas

    Madrid, España Hilton Worldwide, Inc. A tiempo completo

    Job Description - Receptionist (Temporary) (HOT0BD8I)Job Number:HOT0BD8IWork LocationsHilton Madrid Airport Avenida de la Hispanidad 2-4 Madrid 28042A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Receptionist, you...

  • Receptionist (Temporary)

    hace 4 semanas

    Madrid, España Hilton A tiempo completo

    Job Description - Receptionist (Temporary) (HOT0BD8I)Work LocationsHilton Madrid Airport Avenida de la Hispanidad 2-4 Madrid 28042A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing?As Receptionist, you will provide...

  • Receptionist (Temporary)

    hace 4 semanas

    Madrid, España Hilton A tiempo completo

    Job Description - Receptionist (Temporary) (HOT0BD8I)Job Number:HOT0BD8IWork LocationsHilton Madrid Airport Avenida de la Hispanidad 2-4 Madrid 28042A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing?As Receptionist,...

  • Receptionist (Temporary)

    hace 4 semanas

    Madrid, España Hilton A tiempo completo

    A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits,...

  • Recepcionista de Turno Variable

    hace 6 días

    Madrid, Madrid, España H10 Hotels A tiempo completo

    Job DescriptionWe are seeking a night receptionist to join our team at the H10 Puerta de Alcalá hotel in Madrid.This is an excellent opportunity for someone looking to take on a proactive role in customer service and manage various aspects of night reception.Some key responsibilities include:Providing assistance and guidance to guests.Handling reservations...

  • Recepcionista - NH Madrid Lagasca - (Madrid)

    hace 1 semana

    Madrid, Madrid, España Minor Hotels Europe & Americas A tiempo completo

    Empresas: Minor Hotels Europe & AmericasWhat will be your mission? As Receptionist , you will be responsible for attending guests' needs upon arrival and departure and for providing an overall exceptional experience during their stay in line with the hotel's vision and values on customer satisfaction. What will you do? Welcome and complete the...

  • Recepcionista (Extra) - NH Madrid Zurbano - (Madrid)

    hace 1 semana

    Madrid, Madrid, España Minor Hotels Europe & Americas A tiempo completo

    Empresas: Minor Hotels Europe & Americas What will be your mission? As Receptionist, you will be responsible for attending guests' needs upon arrival and departure and for providing an overall exceptional experience during their stay in line with the hotel's vision and values on customer satisfaction. What will you do? Welcome and complete the check-in...

  • Recepcionista - Nh Collection Madrid Abascal

    hace 1 semana

    Madrid, España NH Collection Hotels & Resorts A tiempo completo

    Are you passionate about hospitality and excellence? Join the **NH Collection** **team**and work in captivating hotels and resorts in authentic landmark buildings in key destinations across Europe, Latin America, the Middle East, Asia and now Greater China. You will create an eclectic-elegant atmosphere to offer our guests stays driven by extraordinary...

  • Receptionists

    hace 2 semanas

    Madrid, Madrid, España Accor Hotels A tiempo completo

    Company DescriptionWelcome to a role where you'll be at the heart of the hotel's operations, playing an essential part in the opening of the brand-new Ibis Styles Madrid Airport Valdebebas. Opening in February 2025, our new hotel will offer a fresh and vibrant experience for guests and a dynamic working environment for our team.We are looking for...

  • Receptionists

    hace 2 semanas

    Madrid, España Accor Hotels A tiempo completo

    Company DescriptionWelcome to a role where you'll be at the heart of the hotel's operations, playing an essential part in the opening of the brand-new Ibis Styles Madrid Airport Valdebebas.Opening in February 2025, our new hotel will offer a fresh and vibrant experience for guests and a dynamic working environment for our team.We are looking for...

  • Receptionists

    hace 3 semanas

    Madrid, España Accor Hotels A tiempo completo

    Company DescriptionWelcome to a role where you’ll be at the heart of the hotel’s operations, playing an essential part in the opening of the brand-new Ibis Styles Madrid Airport Valdebebas. Opening in February 2025, our new hotel will offer a fresh and vibrant experience for guests and a dynamic working environment for our team.We are looking for...

  • Receptionists [HRS390]

    hace 2 semanas

    Madrid, España Sin nombre A tiempo completo

    Company DescriptionWelcome to a role where you’ll be at the heart of the hotel’s operations, playing an essential part in the opening of the brand-new Ibis Styles Madrid Airport Valdebebas. Opening in February 2025, our new hotel will offer a fresh and vibrant experience for guests and a dynamic working environment for our team.We are looking for...

  • (Fxg-398) - Formador / A Uso De Epi´S Anticaida Y Rescate

    hace 2 semanas

    Madrid, España Hedima A tiempo completo

    Our Guiding Stars are the values at the heart of our organization that drive everything we do.We are committed to creating meaningful change not only in our industry but also in the communities we engage with.If our Guiding Stars resonate with you, we encourage you to consider joining our team.Drive Results: We think big, work smart, and execute fast to...

  • Group Treasury Systems And Processes Manager

    hace 6 días

    Madrid, Madrid, España Ahlstrom A tiempo completo

    Our Guiding Stars are the values at the heart of our organization that drive everything we do.We are committed to creating meaningful change not only in our industry but also in the communities we engage with.If our Guiding Stars resonate with you, we encourage you to consider joining our team.Drive Results: We think big, work smart, and execute fast to...

  • Junior Key Account

    hace 1 semana

    Madrid, Madrid, España TI Fluid Systems A tiempo completo

    Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.Drive Results: We think big, work smart, and execute fast to...