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Account Manager
hace 1 mes
**Overview**
As our Account Manager at DT One, you will be responsible for forming deep relationships with our key accounts, being their trusted advisor to our products and services. Using this relationship you will provide a world-class customer experience for your accounts, driving revenue growth through cross and up sell opportunities.
You will manage our key accounts across Europe, driving and maturing our account strategy and direction. You will be responsible for building out best practices, deepening our presence with our customers and help scale the function, as we grow.
**Key responsibilities**
- Develop account plans and strategies and execute on them to retain and increase revenue and market share within your accounts.
- Continually drive revenue within accounts through cross and up sell opportunities.
- Be an advocate for their business, help the company to understand their demands/needs.
- Work closely with multiple internal functions (e.g. product, sales, compliance, solution delivery and operations) to improve our products and services.
- Ensure excellent communication and internal coordination to roll-out new services taking into factors of market specificity (regulation, competition etc.).
- Be a trusted partner to your key accounts, ensuring account retention, contractual health, well-being and maximum satisfaction of clients.
**What we are looking for**
- 5+ years' experience with exposure to FinTech/Payments/B2B tech domain.
- Proven track record in successful account management, building accounts and increasing revenues.
- Proven experience in setting account strategy, direction and building out best in class best practices.
- Driven, flexible, self-motivated, go-getter, able to accept change and with the ability to work at pace in a rapidly growing and changing environment.
- Results-oriented with great skills in communication, organization and negotiation.
- Fluent in English and Spanish
**About Us**
DT One operates a leading global network for mobile top-up solutions, innovative mobile rewards and airtime credit services.
We're able to provide greater access to digital communications for over five billion people across emerging economies, resulting in more active participation in the global economy. Our global network interconnects more than 550 mobile operators across 160 countries and delivers smarter data-driven mobile solutions to ensure that no one is left unconnected.
Founded in 2005, the DT One team is headquartered in Singapore with regional offices in Dubai, Miami, Nairobi, London and Barcelona.
