Pcs - Guest Service

hace 1 semana


Malaga, España Palladium Hotel Costa del Sol A tiempo completo

**Descripción**:
¿Buscas un nuevo reto en tu carrera profesional? ¿Te gustaría formar parte de una de las cadenas hoteleras más punteras de España?

Esta es tu oportunidad de dar el siguiente paso en su carrera de como **Guest Service** de nuestro hotel de **Palladium Costa del Sol**

Si eres un entusiasta y te apasiona un desafío de crecimiento, esta es tu oportunidad

Tu misión principal será asegurar la correcta satisfacción de los clientes durante su estancia en el establecimiento, así como obtener información de la insatisfacción que pueda generarse a los mismos, siendo el enlace entre los huéspedes y la dirección del hotel.

¿Te has preguntado alguna vez que es lo que hace especial a una empresa que hace vivir experiências únicas a miles de clientes? Deja de preguntártelo y ven a formar parte del mejor equipo.

**Tus funciones principales serán**:

- Asegurar la máxima satisfacción del cliente durante su estancia.
- Asesoramiento a los clientes en información de la zona y venta de servicios adicionales.
- Coordinación, junto a Recepción, de transfers solicitados en el hotel.
- Gestionar las reservas de restaurantes y servicios internos y externos, a clientes del hotel.
- Solucionar en la medida de lo posibles las quejas o peticiones de los clientes.
- Informar al responsable de la evolución de los trabajos realizados en el turno e incidencias.

**A cambio de tu compromiso y motivación, te ofrecemos**:

- Formar parte de un equipo dinámico, multicultural, con mentalidad ganadora y que cuenta con grandes profesionales del sector hotelero.
- Oportunidades de estabilidad y crecimiento.
- Planes de desarrollo para llevar tu potencial al máximo.
- Contrato estable, con oportunidad de crecimiento.
- Trabajar en una empresa socialmente responsable, con posibilidad de colaborar con iniciativas para preservar el medio ambiente y promover la integración social.

**Requisitos**:
**¿Qué esperamos de ti?**:

- Estudios de grado en Turismo.
- Experiência mínima de 1 año en un puesto similar.
- Inglés nível alto
- Nível usuario de ofimática (paquete Office y programas de gestión hotelera).

**Otros requisitos** (No imprescindibles)
- Aportar más de 1 año en el sector.
- Conocimiento de más idiomas.



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