Regional Ifm Lead

hace 6 meses

Barcelona, España JLL A tiempo completo

**How we support the Whole You**:
Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.

Description

**Overall Role and Responsibilities**:

- Working with Regional Functional Leads/Subject Matter Experts (SME) support and deliver programs, policies and processes across the region
- Ensure consistent reporting and coordination regionally and to the global team
- Support the EMEA Account Executive to drive and achieve goals and objectives including P&L, risk, compliance, EHS, engineering, energy targets, space planning and the account SLAs & KPIs for the account
- Coordination with global functional leads to ensure the delivery of account objectives
- Work directly with country/cluster leads and be a contact point for any account related issues and provide support in issue resolution.
- Be the delegate for the EMEA Account Executive.** Business Strategy**
- Work with the EMEA Account Executive in defining the regional account strategy
- Work with global and region in defining the goals and objectives for the Regional Functional Leads
- Represent IFM - HP in internal and external networking forums and client functions** Financial Management / Cost Control / Profitability**
- Working with EMEA Account Executive drive the Operational review process and facilitate the provision of accurate financial and commercial management information as required on a monthly basis.
- In conjunction with Finance Lead, support the preparation of accurate budgets and forecasts
- Manage and control the account P&L with the Finance Lead to achieve the business financial objectives.** Client/Stakeholder Management**
- Develop strong relationships with key personnel in the HP organization
- Develop strong IFM and industry relationships
- Ensure close contact is established with client organizations to remain abreast of current strategy, thinking, policies and procedures** Resource Management**
- Work with Human Resources team on recruitment and selection strategies
- Work with EMEA Account Executive and regional SMEs in defining and driving the performance management of staff
- Work with Human Resources team to develop region specific training and skills development programs and ensure the regional training targets are met
- Ensure succession plans are in place for key personnel in the regional team and coordinate same for all client service delivery staff through the management team** Senior Management Team Responsibilities**
- Active participation or representation in all in-Country IFM management meetings
- To identify issues and assess problems using a logical and rational approach and develop options and strategies to resolve
- Organize regular operational meeting to ensure the SMEs and hub/country leads are aligned
- Organize regular forums for networking and engagement for senior regional management
- Demonstrated experience in a senior account leadership role responsible for complex account structure running teams across multiple countries and/or multiple teams (ideally large country or small cross-country account experience, looking for next level of responsibility with a large, complex account)
- Strong general management experience - minimum of 15 years in the business and operations, preferably experience in Property and/or Facilities Management
- Six Sigma & process re-engineering experience preferred
- Proven track record in generating growth through business development
- Qualifications in Engineering or relevant field preferred
- Technical Competence
- Understands all technical processes and impact on delivery services
- Running of schedules, budgets, contracts, invoices, processes
- Quest for Excellence
- Account delivery optimization and continuous improvement
- Performance management of the delivery team
- Problem Solving & Strategic Thinking
- Ability to connect technical matters with monetary and business
- Capacity to deal with ambiguity and solve complex problems effectively; knows when to escalate
- Analytical, proven ability to solve problems using an objective approach
- Proven ability to employ holistic approaches and looks at long term solutions
- Project Management & Organizational Skills
- Excellent planning & organizational skills to prioritize work and meet tight deadlines
- JLL es una empresa comprometida con la igualdad de oportunidades entre hombres y mujeres_

**Location**:
Hybrid -Barcelona, ESP, Nes Ziona, ISR

**About JLL **_ JLL Privacy Notice_**

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