Manager Privacy Risk Management

hace 6 meses

Madrid, España Amex A tiempo completo

**You Lead the Way. We’ve Got Your Back.**:
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Are you an experienced privacy risk manager who’s looking for a new challenge? Are you someone who is motivated to do a brilliant job for their colleagues and customers? Do you enjoy a dynamic, collaborative work environment where you can make a mark? Are you passionately curious with an impulse to seek new information and experiences and explore novel possibilities?

If you've answered 'yes' to any or all the above, then you could be just who I am looking for

There is an exciting opportunity for a highly experienced Risk Manager to join American Express’ newly established first line privacy practices & risk management team. Privacy is one of the defining issues of our time and American Express is accountable for protecting the privacy of its customers, colleagues and third parties and for safeguarding the assets of the company from unauthorized access or use.

The first line Privacy Risk Management team will accelerate American Express’ progress in achieving sustainable and effective compliance with the evolving Privacy regulations in Europe, APAC and LACC, across business units and legal entities.

**Key responsibilities include, but are not limited to**:

- Governance framework: Sets the privacy practices framework to be executed by 1st line Operational Risk Experts across Europe, APAC and LACC, including the regulatory documentation data principles
- Training and Awareness: Proactively engages and partners with stakeholders across Compliance and the business to create learning and development programs and guidance material to support colleagues to understand their roles and responsibilities in relation to privacy
- Privacy Practices: Monitors the external regulatory and industry development to determine impacts to framework. Identifies potential gaps and best practice in AXP’s data privacy framework and helps to develop implementable solutions that can be rolled out across Europe, APAC and LACC.
- Audit Engagement: Supports the business in managing privacy audits. The incumbent will provide and recommend pre-audit submissions of self-identified findings, monitor all audit MAPs to ensure they are closed in a timely manner, participate in all audit meetings, and provide operational risk input into audit findings.
- Policies: Documents and manages exceptions to the Privacy Procedure

**Qualifications**:

- 5+ years of experience in Privacy, Operational Risk, Compliance or a related discipline. Preferably within the financial services industry or payments industry.
- Fluency in both English and Spanish.
- Experience in implementing privacy requirements into business practices (processes & procedures), with an understanding of processes and information flows related to customer, employee data and other confidential information
- Demonstrates a will to win, to deliver change in a challenging environment.
- Strong analytical skills and rigor, able to source and interpret data in a meaningful way to present a compelling story and support decision making
- Strong verbal and written communication skills, with an ability to craft messages that clearly and succinctly communicate key messages for internal and external audiences at all levels of the organization
- Must be able to work well with different areas of the organization, building strong relationships & establishing trust through predictable delivery
- Highly skilled at influencing without direct authority to drive progress towards critical outcomes
- Ability to thrive in a fast paced and fluid business environment.
- Experience of working with geographically dispersed colleagues across multiple lines of businesses
- Proven experience of working in a legal & regulatory environment with tight deadlines, changing information and ambiguity. Knowledge of privacy regulation preferred
- CIPP or CIPM or any other privacy qualifications are a plus.
- Experience managing a small team, including leading and developing others, as well as managing performance is a plus.

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