Inside Sales Account Manager

hace 3 semanas

les CortsBarcelona, España IWG A tiempo completo

**Inside Sales Account Manager**

It is essential that you are fluent in the following set of languages below to be considered for this position:

- Dutch
- English

IWG is the world’s market leader in hybrid working. We offer an unparalleled platform that supports many thousands of businesses and over 8 million customers in more than 120 countries. With an emphasis on technology and product innovation, IWG offers flexible and sustainable work solutions to professionals of all kinds whether working from home, on the road, in hubs, in regional / local offices or at collaborative headquarters. With a growth rate of 30% year on year, we will expand our network to over 30,000 locations in the next decade.

IWG customers include 80% of the Fortune 500 with household names including Google, Amazon, HSBC and BMW plus thousands of high-growth companies and start-ups. They are all increasingly searching for the flexibility and choice that we can deliver through our extensive portfolio of brands, including Regus, Spaces, HQ, Signature and The Wing. We have brands and operations in 42 languages over six continents and every time zone.

In a world where businesses are quickly shifting to hybrid work, IWG are pioneering the workspaces of tomorrow.

**What will you be doing?**

IWG currently has several vacancies for Account Managers to work in our Central Sales Teams in Barcelona. You will work with customers who have terminated their contract to try to retain them by offering another solution, based on their new needs. You will also follow up the new client's journey from week one to ensure they are satisfied, get referrals, up-sell, cross-sell and ensure the best customer experience.

**What you’ll need **

**Passion**: customers are at the heart of what we do so you should have passion for interacting with a diverse mix of customers from around the world. We offer a comprehensive induction and lots of sales training after that so we will consider people from a range of backgrounds if you can bring your passion and positivity to work every day

**Curiosity**: Helping customers with their business issues and questions is at the heart of this job so curiosity and flexibility will ensure your career starts brilliantly here

**Pride**: Ensuring we match customers with the best solution for them is pivotal to our joint success so taking pride in your knowledge of what IWG can offer customers is key.

**Drive**: Working as a team, your collective drive for success will deliver results for our customers, for you and for IWG. With hundreds of career opportunities, your enthusiasm for greater things will match our desire to grow.

**What are we looking for ?**
- Proven experience in customer service, sales or account management would be ideal but not essential
- Excellent customer orientation and proven negotiation skills
- Building and maintaining strong, long-lasting customer relationships
- Ability to multi-task and manage time efficiently
- Highly professional written and verbal communication skills
- Positive attitude and motivated to meet and exceed targets
- Flexibility to adjust in a changing environment

**What’s in it for you**
- Base salary + an attractive commission plan
- Permanent contract
- Flexible Hybrid work Model (work both in the office with colleagues and from home)
- Work/life balance - 40 hours per week, from Monday to Friday
- 3 weeks of product and sales training supported by the sales coach
- 23 vacation days per year and Spanish public holidays and a day off on your Birthday
- Annual Personal time off and paid medical time
- Restaurant voucher card (can be used in most restaurants in Spain)
- Optional private medical insurance at an advantageous company rate
- Opportunity to work in a multinational and diverse environment with a variety of over 30 nationalities.
- Fun and central work environment with a leisure room with table tennis, table football and much more to enjoy with your colleagues
- Growth opportunity within a Global Company with 3,500 locations in 120 countries.

**_IWG is driving & changing the future of work._

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