Business Support Partner
hace 7 meses
**Business Support Partner**:
- Work mode: Hybrid- Onsite Location(s): Madrid, M, ES**Location**: Spain-Madrid
**About the role**:
Primary focus is delivering high level of service and superior customer satisfaction to country Sales & Marketing teams. Main point of contact for the business, internal & external customers, agencies and other functions. Responsible for partnering with the business, by providing the logistics, co-ordination and administrative support to, internal and external, meetings, trainings & events. Works with autonomy, with general instructions given on new assignments, always in compliance with internal policies, guidelines and procedures.
This role is to be based in Madrid (Spain).
**In this job, you will be responsible for**:
- Being the main point of contact for country Sales & Marketing Teams, external customers: local Healthcare Providers(HCP)/Healthcare Organizations (HCO)/Primary Care Organizations (PCO), Preferred Vendors and Conference Organizers, providing information, answering queries related to established policies and procedures & directing people to the appropriate resources;
- Leading the IRF (Internal Request Forms) management for local HCPs events and activities. Ensuring timely communication and proactive partnering to all key stakeholders in the IRF process. May be required to support cross country and cross divisional IRFs;
- Leading organization and logistic arrangements for local events with HCPs, internal trainings & meetings partnering with Country sales and Marketing teams. May be required to collaborate with EMEA / Global teams;
- Responsible for ordering products or services for a third party;
- Invoice handling. Payments follow up & invoice status;
- Internal & External Audit administrative support linked to HCPs interactions, events and meetings;
- Other general administrative activities in addition to organizing, confirming & arranging the logistics, contracts, dinner/lunch arrangements and master schedule for local events and tradeshows, coordinate the communication with the relevant teams;
- May be required to travel & assist Local, International Events, EMEA Meetings, in collaboration with other Business Support team members, held within own country, IAS (Institute for Advancing Science) or another Country (according to Business Support meeting guidelines).
**What are we looking for in you?**
- Graduate in Law, Tourism, Compliance, Business Administration or administrative studies;
- 3 years previous experience in service support-oriented roles;
- Spanish and fluent English (B2 or higher level) is required; Portuguese knowledge will be valued as a plus;
- Highly organized (meeting and event planning experiences will be valued);
- High attention to details;
- Problem-solving and customer-service focused;
- Good communication and good interpersonal skills;
- Advanced level in use of Microsoft Office (Outlook, PowerPoint, Word and Excel).
**What we can offer to you**:
- Permanent contract;
- Working in an international environment;
- Inspirational colleagues & culture;
- Attractive benefits;
- Company with a purposeful mission.
Location: in our Madrid offices.
**_We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law._**
**Job Segment**:Administrative Assistant, Compliance, Bilingual, Administrative, Legal
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