Customer Transformation Consultant

hace 2 meses

Madrid, España IBM A tiempo completo

**Introduction**
At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM’s ongoing transformation as a company that continuously innovates and leads the market.

**Your Role and Responsibilities**
As a Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems.

You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries.

Your primary responsibilities include:

- Use your consulting skills and business knowledge to lead functional discussions to understand client's business challenges and address the solution architecture.
- Translate client's business needs into business requirements and participate in the production of detailed design and technical specifications.
- Understand the requirements, current state architecture of the enterprise and create roadmap for the future enhancements accordingly.
- Collaborate with clients and development team to design and implement creative solutions to address client needs.
- Establish and promote with internal teams the design and architecture guidelines, best practices, and standards.
- Support the team on Design Thinking sessions or client presentations, translate insights from workshops and research into digital solutions
- Identify business drivers and goals and develop compelling proposals and value-driven business cases to achieve desired business outcomes

To develop these tasks you will need:

- Be curious and open-minded
- Previous experience in consultancy/IT projects with agile methodologies
- Be an organised and methodical person
- Solid knowledge in leading workshops with Design Thinking or other frameworks
- Strong problem identification, conceptualization skills and solving capabilities
- Be passionated by technology
- Enjoy the collaborative work
- Understand IBM culture and iX mindset

How is work at IBM?

If you would like to discover how it is to work at IBM just search #proudIBMer hashtag

Is it a match?

If yes, please, send to us your CV following the instructions.

**Required Technical and Professional Expertise**
- 1-3 experience years in Consulting
- Languages required: English, Spanish

**Preferred Technical and Professional Expertise**
- Technology, IT or engineering background

**About Business Unit**

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

**About IBM**

**Location Statement**

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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