Communication Manager

hace 2 meses

Madrid, España Make A tiempo completo

Make is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other locations.

**Communications Manager**

We are looking for our first ever dedicated Comms Manager who can rise to the thrilling opportunity of building a comms function from scratch - in a business that already has a proven product that customers love. As a key member of the Brand, Content & Comms leadership team, you'll shape the narratives that propel Make forward to maintain its highly relevant position and perspective in the automation space. You'll also lead the execution of these narratives to amplify our voice in a mix of channels, from executive thought leadership to PR and analyst relations.

At Make, have an incredible product, hundreds of thousands of awestruck customers, a unique place in the market, and we're ready to tell that story much more clearly and much more loudly. We're building an exceptional Brand, Content & Comms team to make it happen. If you're ready to join us, let's talk.

The role is based in Madrid, where Make shares an office with Celonis.

**What you'll do**:

- Develop, own and execute our long-term communications strategy, positioning Make as a leader in the minds of our target audiences by managing a range of earned and owned channels, including media, analysts and trade events
- Build a reputation as a trusted communications expert with stakeholders across Make to ensure you stay updated on the latest plans, business objectives, issues and ideas
- Develop a strong perspective on our product, our audience and our business objectives
- Craft narratives that amplify Make's position as a leaders in the automation, no-code and AI spaces, and translate them into plans and deliverables that drive favorable coverage of Make
- In partnership with Product Marketing, develop top-line narratives and messaging that seamlessly translate down to product and feature level stories
- Work with the wider marketing team to turn narratives into content that is consistently executed across our owned channels, including press releases, blog posts and leadership messages
- Draft presentations, talking points and/or briefing packs for executives speaking to media, at events or in other external-facing contexts, and manage their presence at speaking engagements
- Grow and strengthen our bench of external speakers
- Manage press and analyst relationships to amplify our story, and source, select and manage agencies to assist in this
- Monitor and suggest responses to relevant global, local, industry and company level stories and events
- Develop plans to ensure Make is well prepared to respond to a crisis situation
- Work closely with the Social Media Manager to ensure we seize the opportunities these channels offer
- Align with the People team to ensure internal comms activities match our external voice and objectives
- Develop stories that showcase the diverse people and places where Make is being used
- Exercise impeccable judgment, flexibility and discretion in high pressure situations
- Manage budgets and resources effectively to ensure the best outcomes for Make

**What we are looking for**:

- 3-5 years of experience in B2B communications, with a background in press, exec management and ideally some experience of analyst relations
- Proven track record in crafting narratives that simplify complex ideas, and executing them in an array of earned and paid channels
- Proven operator who is at ease managing external stakeholders including press, event organizers and agencies
- Coach that's adept at helping spokespeople navigate external engagements
- At ease working with (and challenging) people at the most senior levels of the organization
- Comfortable managing agency relationships, ensuring Make gets the best value from ongoing engagements
- A master communicator who can easily craft words and ideas to explain complex ideas
- Relationship builder who can seize opportunities and maximise partnerships to amplify Make's story
- Track record in measuring comms performance
- Effective leader who can manage multiple people on a project
- Comfortable working in a fast paced scaleup environment, with an ability to work iteratively and cover both strategy and execution

**What we offer**
- RSUs grant in a rapidly growing company raising its value every day
- Multinational team with 40+ nationalities creating the future of automation
- Learning & Development plan
- 25 days of vacation, 24th&31st Dec company holiday
- Extra parental vacation (3-6 months)
- RSUs grant for a newborn child
- Gym pass
- A subscription to Headspace - a leading mindfulness and meditation platform
- Meal and transportation tickes, medical insurance
- family leave program, offering 24 wee

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