F&b Supervisor
hace 4 meses
**Job Number** 23135225
**Job Category** Food and Beverage & Culinary
**Location** Sheraton Mallorca Arabella Golf Hotel, Carrer de la Vinagrella, Urbanization Son Vida, Palma de Mallorca, Baleares, Spain VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
**OBJETIVO DEL PUESTO**
Es la persona encargada de ejecutar de manera cualificada, con iniciativa y responsabilidad las funciones de control y supervisión de la sala o restaurante bajo su responsabilidad.
**FUNCIONES ESENCIALES**
- Coordinar y supervisar los cometidos propios de la actividad de su establecimiento.
- Conocer y compartir objetivos de venta a alcanzar por el establecimiento.
- Control del Stock de Bebidas y realización de pedidos al Economato.
- Informar de la preparación de la sala para el desarrollo de acontecimientos especiales, asegurando el cumplimiento con expectativas del cliente y servicio.
- Organizar, preparar y colaborar en una correcta mis en place del restaurante
- Colaborar en recibir, despedir, ubicar y aconsejar a los clientes sobre los menús y las
bebidas.
- Supervisar la realización de trabajos a la vista del cliente.
- Atender reclamaciones de clientes.
- Debe tener una comunicación continua y fluida con el equipo de cocina.
- Conocer y llevar a cabo una adecuada política de seguridad y salud laboral.
- Atender el servicio de bar del hotel
**CONOCIMIENTOS ESPECÍFICOS DEL PUESTO, CAPACIDADES Y HABILIDADES**
- Conocimiento de Micros.
- Demostrar unos estándares de presencia impecables.
- Manejar correctamente equipos de trabajo y resolución de conflictos internos.
- Capacidad de toma de decisiones
**FORMACIÓN Y EXPERIENCIA**
ØEstudios en Restauración y Gastronomía (FP o similar), módulo específico de Servicio de Hostelería en Hoteles y Restaurantes.
Ø2- 3 años en puesto similar en Hotel 4 o 5* y/o restaurante/bar.
ØImprescindible conocimiento alto de español e inglés, se valorará muy positivamente el conocimiento del alemán.
**Grooming**:
Todos los empleados deben mantener una buena presencia, aspecto limpio y ordenado según los estándares de Marriott.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.
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