Pharma Compliance Services

hace 7 meses

Madrid, España IQVIA A tiempo completo

**Join us on our exciting journey**

**Position Purpose**:
**Job Description**:
This role is responsible for providing support to clients of Compliance Services. The Compliance Services team provide services to the pharmaceutical and med device industries. Work including Transparency Support and Outsourcing, Grants Management, HCP Screening and Tiering, and HCP Contracting. Our teams need to provide service that is very accurate, timely, and with good customer service.

This position is in charge of delivering work every day using our proprietary software. For that reason, comfort using technologies is critical. Detailed process orientation and superior communication skills is very important. Experience with pharmaceutical compliance regulations is helpful but not required. Experience with legal contract concepts is helpful.

**Responsibilities**:
**HCP Contracting and Grants Management**
- After getting system generated requests, develop contract for HCPs using given templates.
- Communicate with the HCP regarding contracts, obtain signatures, answer questions.

**Genera**l
- Effectively communicates requests for required information (e.g., missing information, clarification of information, documentation)
- Provide updates to team management on status of work, and issues addressed.
- Ensure work delivered is of good quality.
- Adherence to various policies (i.e. confidentiality, sensitive communication, intellectual property)
- Responds to client requests for customized reports.
- Reformats incoming files using Access, Excel, etc. to maintain information in IQVIA usable form.
- Maintains the integrity and quality of the files.
- Follows IQVIA quality standards in completing and verifying.
- Reviews the client requirements with the Client Service Reps to ensure clarity on each request.
- Identifies data errors.
- Advises Client Service Reps in creating custom deliverables.
- Analyzes errors and recovery methods for maintaining the files.

**Competency Requirements**
- Proficiency in MS-Office, Word, Excel, and Outlook
- Strong PC technical skills in using Excel and Access.
- Good organizational skills and ability to meet deadlines working within a time sensitive environment.
- Ability to carry out some analysis and information gathering to resolve problems on routine matters.
- Detail oriented and the ability to handle multiple priorities while meeting strict deadlines.
- Excellent communication and interpersonal skills, with the ability to build strong relationships internally and work within a team environment
- Background in Pharmaceutical compliance desirable, but not mandatory
- ** French Speaker and English advanced level.**

**Education, Skills, Experience Desired**
- LifeScience Bachelor’s degree is mandatory
- Contracts Management or Reports Analyst experience is a plus
- 5 years or more related work experience

**We invite you to join IQVIA**
- Recognized by Great Place to Work as the third best company to work for in Spain (March 2020).
- FORTUNE Magazine's World's Most Admired Companies list for the third year in a row (January 2020).
- Recognized by the 2016 Scrip Awards as the Best Full-service Provider Contract Research Organization (CRO).
- Awarded the 2016 Eagle Award from the Society for Clinical Research Sites (SCRS) for the fourth consecutive year.
- A site-nominated award recognizing contract research organizations (CRO) and biopharmaceutical sponsors dedicated to building positive relationships with research sites through leadership, professionalism and integrity.
- IQVIA named in The International Association of Outsourcing Professionals (IAOP) 2017 Global Outsourcing 100® List which recognizes the world’s best service providers across a range of industries.

IQVIA is an **equal opportunity employer**. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status.“

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