Client Services Executive Inwards

hace 6 días

Madrid, España Chubb A tiempo completo

**Description**:

- Do you consider yourself analytical and good at communication?
- And do you fancy to learn more about the insurance industry?
- Then your next adventure might just start at Chubb in Madrid

In this role you will provide Account Management Services to Global Accounts incoming to Chubb UK from our Worldwide Multinational network. You will be responsible for the issuance and delivery of policy documentation for renewal and new business, endorsements and associated administrative within Chubb’s agreed standards across by adopting the 'right first time' principle (100% data quality checking prior to issuance & booking).

The role also involves working closely with Global Service teams across the Chubb Global Network, Underwriting, Credit Control, and other internal stakeholders where required.

**Responsibilities**:

- Ensure that all handled programmes and policy documentation are issued to agreed service standards and corporate guidelines.
- Build strong relationships with Underwriters, Clients, Brokers, Chubb Offices and other external parties, become the main focal and contact point for all service matters relating to their accounts.
- Supporting Chubb’s business development and client relationship activities.
- Account handling and supporting Global Client Service Executive’s and Underwriters on relevant account/activities.
- Assist where required with ongoing Projects that are identified throughout a given year for better improvement to the Global Services Department.
- Make sure that Chubb’s Service Standards are met and, if possible, exceeded in the implementation of Global Programmes.
- To work within the framework of Chubb ethical and service standards.

**What we offer in return**:

- +29 days of vacation a year
- 2 days working from home option + additional flexible days
- Working from home allowance
- Entry time flexibility
- Private medical insurance
- Life and accident insurance
- Meal allowance
- Pension plan
- Stock purchase plan
- Flexible compensation scheme
- Gympass
- Employee assistance programComprehensive Learning & Development offer

**Flexible Working**
We are open to discussing flexible working arrangements. This can be discussed with the Recruitment Business Partner managing this position.

**Integrity. Client Focus. Respect. Excellence. Teamwork**
Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.

**Diversity & Inclusion**

**Equal Opportunity Statement**
**It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.**

**Applicants for positions with Chubb Spain must be legally authorized to work in Spain.**

**Desired Skills and Experience**:

- Native level in Swedish is a must.
- Professional language skills in English.
- Previous experience in an underwriting support role is a plus.
- Insurance background is preferred.
- Competent in Microsoft Office - especially Excel.
- Strong customer service skills and customer centric attitude.
- Strong attention to detail and the desire to deliver and improve quality.
- Problem resolution and decision-making skills.
- Ability to work in a team environment as well as on own initiative.

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