Store Manager

hace 4 semanas

Marbella, España Louis Vuitton A tiempo completo

**Position**:
This is an exciting opportunity for a determined individual who wants to be part of the worlds number 1 luxury brand based in our Store in Marbella Club. You will grow the business through demonstrating strong sales, driving clientelling, operational management, team motivation and exemplary standards of personal grooming.

**_The role of the Store Manager _**

Developing the business, maintaining leadership in the market
- Optimise the store’s commercial performance by identifying business opportunities/initiatives to improve sales, minimise losses, promote new products, in line with overall company objectives and policies.
- Be knowledgeable and aware of the market trends and competitors, analysing and recommending areas for business development and improvement
- Provide analysis and feedback on clientele and product line performances, in weekly/monthly reports, able to develop and implement action plans to deliver improvements

**Managing store operations**
- **Lead the management of the store, ensuring daily operations and functions are carried out in line with company policies and procedures**:

- **Ensure Louis Vuitton standards are applied and maintained at all times across the store in the presentation/merchandising, customer service and back office activities (stock, administration, other services)**:

- **Identify and implement plans to deliver efficiencies and productivity improvements in all areas of store operations**:

- **Specific responsibilities include**
- **Store security and health and safety issues management**:

- **External supplier relationship and contracts management**:

- **Optimisation of store offer to achieve business objectives**:

- **Cost control and budgets/results reporting**

**Managing and developing the team**
- **To provide leadership amongst the team, ensuring a positive team spirit, keeping the team motivated to achieve business objectives**:

- **Ensure training programme is in place and delivered for all team members, particularly in sales techniques, customer service, policies and procedures, product knowledge.**:

- **Supervise recruitment, evaluation and development of the store team, including active coaching of direct report/s, maximising individual potential and ensuring succession plans in place for key positions.**:

- **Ensure all human resources policies and procedures are implemented, resolving all staff issues as appropriate**:

- **One to one follow-up with employees**

**_Be an ambassador for the Louis Vuitton brand
- **
- **_Build and develop clientele loyalty, including planning and delivering of CRM events and initiatives, in conjunction with Head Office and in line with LV brand image _**:

- **_Represent the brand in all public/store events and activities, in order to promote LV image, brand and products. _**

**_Profile _**:
**_Profile _**:

- **_At least 5 years management or retailer experience, with a strong sense of customer service _**:

- **_Exceptional high standards, knowledge/ understanding of the luxury sector and LVMH’s image _**:

- **_Proactive, results-driven individual, demonstrating initiative and commercial creativity _**:

- **_Good communication and networking skills, able to build good professional working relationships _**:

- **_Strong management skills and ability to lead a team, with strong organisational and coaching skills _**:

- **_Ability to work under pressure and prioritise, driving business improvements and delivering objectives _**:

- **_Good reporting and analytical skills, computer literacy _**:

- **_A dynamic autonomous and self motivated individual, able to be flexible and deal with ambiguity _**

**_Criteria for performance evaluation _**_: _**

**_Key Competencies _**
- **_Ability to lead a team to achieve strong commercial results. _**:

- **_Ability to motivate and manage a team. _**:

- **_Ability to develop direct reports. _**:

- **_Ability to work under pressure and prioritise. _**:

- **_Very good analytical skills. _**:

- **_Proactive, action and results-driven individual, demonstrating initiative. _**:

- **_A motivator, with a positive enthusiastic can-do approach. _**:

- **_Very good coaching skills. _**:

- **_A team player able to build good professional working relationships with peers and management. _**:

- **_Desire to work in a fast-paced environment. _**:

- **_Sense of flexibility, ability to adapt quickly. _**:

- **_Exceptional attention to detail and high standards. _**:

- **_A strong sense of integrity and trust. _**:

- **_Autonomous and self-motivated. _**:

- **_Spanish and English _**

**_LOUIS VUITTON _**
**_MAISON _***:
**_Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweig

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