Latin America Telesales Responsible

hace 3 semanas

Bilbao, España Wireless Logic SL A tiempo completo

**Vacancy Name**
- Latin America Telesales Responsible

**Company**
- Wireless Logic SL

**Vacancy No**
- VN345

**Employment Type**
- Full Time

**City**
- Bilbao

**Country**
- Spain

**Job Details**
- Wireless Logic is a fast-growing leader in communications services for M2M and the Internet of Things (IoT). We are looking for an energetic, professional, and focused individual to work within a busy customer facing team, dealing with all aspects of 1st line support and diagnostics.
- **The role**

We are looking for an enthusiastic Telesales Team Responsible to contribute in generating sales for our company. Responsible to create and coordinate a Telesales team, closing sales deals over the phone and maintaining good customer relationships.
- An effective telesales responsible must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.**Responsibilities**:

- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Keep records of calls and sales and note useful information

**Skills required**:

- Proven experience as Telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- High school diploma; BSc/BA will be a plus

**Why work with us?**
- The opportunity to work for an entrepreneurial Company
- Full training, ongoing support, and the tools you need to grow and develop in your role
- We are a company with a heart and who genuinely values and respects its employees

**In addition, we provide the following benefits**:

- 25 days holiday
- Private Medical Insurance
- Employee assistance program
- As an equal opportunities employer, Wireless Logic is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership._

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