Field Services Technician

hace 6 meses

Madrid, España NEXTracker A tiempo completo

Job Description
- At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and control software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services.

As a company driving the clean energy transition, sustainability is not just a word. It's a core part of our business and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations. Make your mark with Nextracker.

The Field Services Technician ensures that NEXTracker’s product and continuing support exceeds customer expectations and is of the highest quality possible, developing customer loyalty by optimizing the product to the customer’s needs and providing great technical support services.

What a typical day looks like:

- You will test and commission NEXTracker tracker installations;
- You will provide tracker controller expertise, supporting controller commissioning process and on-going maintenance;
- Provide technical support for NEXTracker customers worldwide, ensuring a best-in-class customer experience and providing product and systems expertise to maximize customer value;
- Manage controller commissioning process for customer acceptance of NEXTracker tracker installations for placement of warranty;
- Play a key role in third party qualification for O&M providers;
- Support product development, sales, and marketing as requested;
- Work closely with Tech Services Team providing in the field repairs and documenting all issues;
- Be an internal customer advocate within NEXTracker;
- Able to carry a $2000 balance at a time on a personal credit card for travel expenses.

Here is some of what you’ll need (required):

- Bachelor’s Degree in relevant field or equivalent power generation and commissioning experience;
- Strong understanding of customer and technical support for Utility-scale and DG projects Extensive experience with power generation troubleshooting;
- Extensive experience with various controls systems ;
- Strong drive for Renewable Energy Industry Development;
- Excellent customer service skills;
- Excellent verbal and written communication skills.

What you’ll receive for the great work you provide:

- Professional and modern work environment;
- Access to personal and professional development;
- Competitive salary package.

EB05
Job Category
- Design, Process & Technology Engineering

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