Mobile Shop Manager

Status: Permanent - 37.5 hours per week

**Salary**: £20,375 per annum

Closing Date: 10/04/2023

Interview Date: 18/04/2023

St Elizabeth Hospice is seeking a Mobile Shop Manager in the Waveney area who is forward thinking to ensure our retail shops continually meet the progressive and ever changing world of ‘charity retail’.

As a Mobile Shop Manager you will provide cover across the shops in the Waveney area where needed and be required to:

- provide additional management relief cover in retail outlets. This will include days off, annual leave, new shop openings and vacancies.
- provide a high standard of customer service and satisfaction at all times to both external and internal customers.
- promote and monitor Gift Aid.
- maintain a high standard of merchandising, layout and display.
- work with and manage volunteers who are integral to our business.

We have 32 charity sites which includes two retail centres at Martlesham Heath and Holywells Road, a community coffee hub within our Heath Road site, a café next to our Stowmarket shop and one Zest retail outlet. Other income is produced through our ecommerce sites, furniture operation and retail events.

St Elizabeth Hospice is an independent charity and hospice, which improves life for people in the East Suffolk, Great Yarmouth and Waveney areas living with a progressive or life-limiting illness.

Established in 1989, the hospice has built a reputation for delivering high-level care to patients and the community it serves. Through medicine and therapy, they ease pain; give life purpose and make life liveable. Last year the charity supported over 4,000 patients and their families.

The hospice’s work is centred on the individual’s needs and they provide specialist support wherever it is needed; whether that is in the home, another setting in the community, in hospital or in the hospice itself. Support is provided to patients and their families via the Inpatient Unit, the Community Care Unit including outpatient’s clinics, home visits from the community nursing, medical or therapy team, the OneCall 24/7 telephone helpline and bereavement support.

In 2023, St Elizabeth Hospice merged with East Coast Hospice to form a collaborative approach to developing achievable and sustainable specialist palliative care services for people living the Great Yarmouth and Waveney area.

**Discover St Elizabeth Hospice & what it’s like to work with us**

The hospice offers a generous holiday allowance, pension and other staff benefits.