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IT Support Officer
hace 1 semana
The IT Support Officer will be responsible for the establishment and/or maintenance of the Company’s technological networks. He will also provide technical support and ensure that the whole Company’s technological infrastructure is performing smoothly. Further the IT Support Officer will monitor and maintain the Company’s computer systems and will be responsible to install and configure any hardware and software equipment, as well as to solve technical issues as they arise.
Key Areas of Activity/Responsibility
- Install and configure computer hardware, software, systems, networks, printers, and scanners and manage automatic deployment of any operating system.
- Monitor and maintain computer systems and networks.
- Respond in a timely manner to service issues and requests.
- Cooperate with the Company’s IT outsource third party providers to ensure the smooth operation of the Company’s IT systems (hardware, software, networks).
- Provide technical support across the Company.
- Assist and set up accounts for new users.
- Repair and replace equipment as necessary and as per the Company’s instructions.
- Communicate and coordinate with internal departments.
- Inform Senior Management of any issues with the Company’s technological infrastructure.
- Communicate with any provider of the Company, such as but not limited to internet service providers, when and where needed.
- Any other relevant duties as assigned by the Company.
Administrative
- Maintain a record with employees’ equipment and Users’ directory.
Essential Skills and Qualifications:
- Degree in a related area.
- Previous experience as an IT Support Officer.
- Fluent English language.
**Salary**: From 2,000.00€ per month
Work Location: In person
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