Technical Support Engineer
hace 4 semanas
**Descripción**:
Important multinational manufacturer of processing machinery for the food sector based in Granollers, needs to integrate:
**TECHNICAL SUPPORT ENGINEER**
As Technical Support Engineer, you'll be responsible for providing remote technical support and expertise to customers, internal customer support teams and service teams. You will ensure that cases are handled according to the customer's needs and deliver the agreed service in every touch point.
**TASKS**:
- Troubleshoot production issues (machine downtime, performance issues, etc.) at customer sites or remotely.
- Liaise and report back to the customer on the technical issues/recommendations/progress of the issue.
- Follow the global standard guidelines for handling requests, including prioritisation, escalation, routing, response time etc.
- Advise on technical solutions to customer change requests.
- Identify and advise on required standard and non-standard spares parts packages as part of the request handling process.
- Provide technical support to the local back office and eventually engineers on major installation projects
- Provide customer and feedback results to your colleagues.
- Expected to travel to customer sites for technical training.
**WE OFFER**:
- Clear objectives and realistic requirements.
- An environment of trust and respect.
- Access to a global network of experts.
- Opportunities to expand your knowledge.
- Space to explore, fail and learn.
- Competitive salary and attractive benefits.
**WE REQUEST**:
- Background in mechatronic engineering (knowledge of mechanical and electrical engineering)
- Ideally previous experience as a Field Service Engineer with strong mechatronic skills.
- 5 years of relevant work experience.
- Commercial skills.
- Advanced Spanish and English.
- Ideally experience in the Rendering industry.
**Requisitos**:
.
-
Technical Support
hace 4 semanas
Granollers, España Maquinaria Industrial Dara S.L A tiempo completoEmpresa dedicada a la fabricación de maquinaria para la indústria farmacéutica, perfumería y cosmética. Fabricamos equipos individuales y líneas completas para el Lavado, Esterilización, Llenado y Cerrado de frascos, viales, cartuchos, jeringas y bolsas, para el acondicionado de productos líquidos, semi-sólidos y en polvo en condiciones estériles....
-
Technical Engineer
hace 4 semanas
Granollers, España Mondelēz International A tiempo completo**Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Matter.** As an organization we are committed to developing the next generation of Makers and Bakers. Joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and grow...
-
Packaging Engineering
hace 1 mes
Granollers, España coty A tiempo completoPackaging Engineer - GSPE ROLE AND DEPARTMENT Support and advise the marketing teams. Responsible for the development end to end of the giftsets. Ensure the technical coordination of projects with the various suppliers and subcontractors. Carry out the tasks required in the different stages of the GIFTSETS development process. Represent and support GSPE in...
-
Technical Engineer
hace 4 semanas
Granollers, España Mondelēz International A tiempo completoDescription Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. As an organization we are committed to developing the next generation of Makers and Bakers. Joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn...
-
Production Analytics Intern
hace 1 mes
Granollers, España coty A tiempo completoROLE AND DEPARTMENT The Production team is looking for an Analytics intern! The trainee will support team’s responsibilities with diverse analytical functions, the creation of the system to analyze a part of the alcohol process consumption in the fragrance manufacturing plant. THE ROLE Balances of matter Manage the making ERP and SAP data collection...
-
Process Maintenance Technician
hace 4 semanas
Granollers, España COTY A tiempo completo**Descripción del puesto**: **Process Maintenance Technician** We're looking for a **Technical Process** to join our **Operations team**. **THE ROLE** **As a Technical Process You Will** - _Ensure close daily system (BDA) analysis and POS reporting of the corrective team._ - _Ensure the best MTBF for each report._ - _Coordinate with shift leaders all...
-
Graduate Process Engineer
hace 4 semanas
Granollers, España Coty A tiempo completoTHE ROLE Your main tasks will be: Conduct Root Cause Analysis to identify, prioritize and eliminate process losses. Create and apply setting standards that ensure the correct interaction between machine and material, contribute to the availability of all required information so that all operators and technicians are fully trained and qualified. ...
-
Middleware Architect
hace 24 horas
GRANOLLERS, España COTY A tiempo completoMiddleware Architect The A2A Integration Architect (in short Integration Architect) will provide technical leadership, oversight, standardization and validation of integration and middleware application architecture for A2A interfaces being requested globally. The Architect will work closely with Project Managers, Business Analyst, and other IT groups,...
-
Middleware Architect
hace 21 horas
Granollers, Barcelona, España COTY A tiempo completoMiddleware ArchitectThe A2A Integration Architect (in short Integration Architect) will provide technical leadership, oversight, standardization and validation of integration and middleware application architecture for A2A interfaces being requested globally. The Architect will work closely with Project Managers, Business Analyst, and other IT groups,...
-
Sap Supply Chain Subject Matter Expert
hace 5 días
GRANOLLERS, España COTY A tiempo completoManager, IS & DT CoE Supply Chain Subject Matter Expert MISION AND RESPONSABILITIES In the role of Subject Matter Expert, within the SAP COE part of the Information Management Organization, reporting to the SAP CoE Solution Architect, he/she will be the responsible to deliver the appropriate SAP solution for his/her areas of expertise to the appropriate...
-
SAP Supply Chain Subject Matter Expert
hace 4 semanas
Granollers, España Coty A tiempo completoManager, IS & DT CoE Supply Chain Subject Matter Expert MISION AND RESPONSABILITIES In the role of Subject Matter Expert, within the SAP COE part of the Information Management Organization, reporting to the SAP CoE Solution Architect, he/she will be the responsible to deliver the appropriate SAP solution for his/her areas of expertise to the...
-
Packaging Technician
hace 3 semanas
Granollers, España Coty A tiempo completoSupply Chain Packaging The Supply Chain Packaging (SCP) is the technical leader, which will be responsible for the development of new initiatives & improve Granollers Site competitiveness. RESPONSIBILITIES As our Supply Chain Packaging you are responsible to be the primary technical point of contact for innovation and strategical projects, going...
-
Supply Chain Packaging Intern
hace 1 mes
Granollers, España Coty A tiempo completoSupply Chain Packaging Intern The Supply Chain Packaging Intern (SCP) will be responsible to support SCP technicians for the development of new initiatives & improve Granollers Site competitiveness. RESPONSIBILITIES Your main focus : Perform technical testing in SCP Lab to contribute to new initiative start-ups and Business Continuity Plans...
-
Process Maintenance Technician
hace 1 mes
Granollers, Barcelona provincia, España coty A tiempo completoWe’re looking for a Technical Process to join our Operations team. THE ROLE As a Technical Process You Will Ensure close daily system (BDA) analysis and POS reporting of the corrective team. Ensure the best MTBF for each report. Coordinate with shift leaders all the interventions in their Scope. Create PM plan and doing calibration with the system of...
-
Sap Security Subject Matter Expert
hace 1 mes
GRANOLLERS, España COTY A tiempo completoSAP Security Manager IT GLOBAL - (Permanent role, based in Granollers, Spain) Coty is one of the world's largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skin care and body care. COTY is the global leader in fragrance and number three in color cosmetics. COTY's products are sold in over 150 countries around the...
-
Sap Security Subject Matter Expert
hace 4 semanas
Granollers, Barcelona, España COTY A tiempo completoSAP Security ManagerIT GLOBAL - (Permanent role, based in Granollers, Spain)Coty is one of the world's largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skin care and body care. COTY is the global leader in fragrance and number three in color cosmetics. COTY's products are sold in over 150 countries around the...
-
Supply Chain Packaging Intern
hace 2 semanas
GRANOLLERS, España COTY A tiempo completoSupply Chain Packaging Intern RESPONSIBILITIES Your main focus : Perform technical testing in SCP Lab to contribute to new initiative start-ups and Business Continuity Plans (BCPs) Support origination of tertiary packaging specifications (i.e. run transport tests) Support development of suppliers' capability/capacity (run test to find root cause in specs...
-
Supply Chain Packaging Intern
hace 2 semanas
Granollers, Barcelona, España COTY A tiempo completoSupply Chain Packaging InternRESPONSIBILITIESYour main focus :Perform technical testing in SCP Lab to contribute to new initiative start-ups and Business Continuity Plans (BCPs) Support origination of tertiary packaging specifications (i.e. run transport tests) Support development of suppliers' capability/capacity (run test to find root cause in specs...
-
Shift Leader
hace 1 mes
Granollers, España Mondelēz International A tiempo completo**Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** In this leadership role, you are an internal technical master at the line level who ensures the line team is performing at a level that sustains and improves business results on one or more of 6 stars...
-
CUSTOMER SERVICE
hace 1 mes
Granollers, España affinis A tiempo completoDescripción Importante multinacional fabricante de maquinaria de proceso para la industria alimentaria precisa incorporar en su sede situada en el Granollers: CUSTOMER SERVICE (maquinaria industrial) Dependiendo del departamento de Customer Service Global y con el objetivo de ofrecer un mejor servicio al cliente sus funciones serán: ...