Jr Support Technician.
hace 2 semanas
Gestión de proyectos de Soporte
- Conocimiento funcional de sus proyectos asignados.
- Interlocución con clientes y gestión de expectativas.
- Toma de requisitos del cliente y comprensión de los mismos.
- Coordinación con perfiles tech para el correcto desarrollo de las tareas.
- Seguimiento y análisis de las tareas y comunicación del estado de las mismas a clientes.
2. Operativa de seguimiento de tareas y proyectos
- Gestión de la satisfacción y las expectativas del cliente en los proyectos gestionados
- Gestión de alcances de tareas
- Control de rentabilidad de tareas y proyectos
- Planificación de tareas y gestión de plazos de entrega según las expectativas del cliente
- Conocimiento y alineación con los objetivos de negocio del proyecto y necesidades de usuarios.
- Correcta gestión del tiempo trabajado y reflejarlo en las herramientas corporativas.
Requisitos Mínimos:
- Inglés C1.
- Conocimiento a nível funcional de tecnologías web
- Metodologías de trabajo de gestión de proyectos Agile o similares
- Muchas ganas de aprender y crecer Profesionalmente
- Habilidades de Comunicación tanto en Inglés como en Español
Es un plus si cuentas con:
- Experiência en proyectos digitales
- Experiência en Venta Consultiva
- Experiência en puesto similar
- Experiência internacional
Qué Ofrecemos:
- Flexibilidad horaria
- Modelo de Trabajo híbrido (casa y oficina)
- Trabajar en entornos internacionales
- Formación y desarrollo continuo
- El mejor equipo de trabajo
- Actividades de teambuilding
- Retribución Flexible
- Remuneración de 600€ brutos mes
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