Patient Phone Support
hace 2 semanas
We are currently recruiting for a freelancer, home-based in Spain.
In this role you will provide **telephone support to patients** in our Rare Disease Patient Support Program. The workload may vary from week to week (on demand).
**Job Description**:
- Supporting patients in 5 EU countries - France, Spain, Italy, Germany and the UK
- Answering patient calls and providing telephone consultation/support to patients
- Provide specific training to patients
- Participation in 2 - 3 days of training
- Documentation and reporting
**Requirements**:
- Registered Nurse, scientific or paramedical background
- Fluent in **at least 3** of the following languages: Spanish, French, Italian, German and English
- Communicative personality
- Ability to work autonomously
- Available to take calls from 9:00 to 17:00 h and from Monday to Friday or call back within reasonable time
- Good computer skills
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