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Support Technician Help Desk Higher Level Training

hace 4 meses


Vigo, España Krell Consulting A tiempo completo

Sistemas- CAU/SOPORTE/HELPDESK/OPERADORES- hace 1 hora**Descripción**:

- KRELL Consulting, selecciona para contratar, un/a Técnico/A De de soporte-N1, para trabajar con uno de nuestros importantes clientes y contratación inicial con Krell.- Funciones:
- Atención de personas usuarias y resolución de consultas vía telefónica y por correo electrónico.
- soporte N1 a usuarios del Helpdesk en Vigo.
- Competencias necesarias:
- Buena capacidad de comunicación e interlocución con diversos tipos de agentes.
- Gestión del tiempo (habilidad de planificación, organización y priorización del trabajo).
- Trabajo en equipo.
- Sector: salud

**Requisitos**:
**Estudios mínimos**:

- Ciclo Formativo Grado Medio - Informática y comunicaciones

**Experiência mínima**:

- Al menos 1 año

**Imprescindible residente en**:

- Provincia Puesto Vacante

**Idiomas requeridos**:

- Gallego - Nível Avanzado
- Conocimientos necesariosHelpdesk
- Agentes
- Gestión
- Trabajo en equipo
- Correo electrónico
- Gestión del tiempo

**Requisitos mínimos**:

- Requisitos mínimos:

- o Titulación: ciclo formativo de grado medio de familia TIC.
- o Dominio del gallego con capacidad de expresión oral y escrita.
- Requisitos deseables:

- o Experiência de 1 año en servicios de atención a usuarios a través de soporte telefónico