User Researcher

hace 2 semanas


Madrid, España Klang Games A tiempo completo

At the heart of Klang is Seed, a large-scale, persistent virtual world that we believe will redefine the MMO landscape and have a positive impact on our species.

We aspire to bring people together through engaging media experiences and by building strong communities.

It's a super exciting project, but in order for us to achieve a goal like this we are going to need a lot of help From people just like you.

We are currently looking for a_ _**User Researcher**_ _**to help us do rigorous, creative, impactful primary research and bring the voice of the user to life in product and design teams.

This is a super exciting chance to shape SEED and increase its quality and relevance for players by identifying opportunities to bring player experience insights. User Research is a key part of helping the team understand our players and their experience interacting with the game.

**So what will you be doing?**
- Work closely with feature teams to identify research questions and outcomes
- Design and execute studies and playtests that address both user behavior and attitudes, using the right methods for the right questions
- Generate insights that influence how product teams think about medium and long-term product strategy
- Directly influence product strategy and design by communicating clearly and in a compelling way
- Conduct research using a wide variety of qualitative and quantitative methods, including in-depth interviews, playtests, focus groups and surveys
- Interpret and analyze research results through the lens of UX and social science
- Collaborate closely with feature teams, stakeholders, and leadership
- Devise and execute creative methods in getting feature teams, who may not have a background in design, to internalize and act upon the research, particularly engineers and other technical experts

**Who are we ideally looking for?**
- You have a Bachelor's degree in the human behavior related field (HCI, Psychology, Social Science, Information Science)
- You have spent 3-5 years in applied product research in the gaming industry
- You have knowledge of qualitative and quantitative research methodologies and tools
- You have understanding of video game product development frameworks and lifecycle

**Benefits**:

- An opportunity to work on a groundbreaking project with a lot of room for professional and personal development
- Competitive salary and 27 days of paid vacation
- Monthly public transport travel reimbursement
- Monthly company co-contributions to private pensions
- Reimbursement for physical health activities
- Employee Assistance Program
- Mental health support
- Flexible office hours (with core hours)
- Monthly team events and activities
- A dog-friendly office, adjustable standing desks, ergonomic chairs and mobile aircon units for hot summers
- Healthy snacks and drinks in the office

If you don't feel that you quite meet all the requirements above, but the position still excites you and you think you would love to work for Klang, reach out We still want to hear from you.

At Klang, we create products that inspire people to deepen their understanding of the emergent nature of society and collectively envision a better future.

At the heart of Klang is SEED an accessible, persistent world in which players share a history and shape a future. We provide an environment for a broad audience to belong and develop relationships in a society simulation inspired by life itself.



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