People & Culture Delivery Partner

hace 3 semanas

Madrid, España IAG GBS A tiempo completo

Full-time
- Directorate: IAG Tech
- Contract Type: Permanent

**Company Description**:
IAG Tech is a community of IT and digital professionals from across the International Airlines Group (IAG). We drive the technology behind some of the biggest and most successful brands in global aviation, including British Airways, Aer Lingus, and Iberia.

Brought together in 2019, we are a unique community with a shared vision to deliver **Technology Excellence** and be recognised as industry leaders in the use of technology.

Our mission is to delight customers, enable employees, accelerate business performance, protect our business and increase shareholder value, through the innovative and agile use of technology and data.

We use product-centric delivery teams using agile methods to implement new capabilities at pace and maximise business outcomes. With a relentless focus on improving system performance and stability, we continually strive to find new and better ways to innovate and support the Group.

**Our Values**

At IAG Tech we share common values to help us create the right culture to underpin our thriving community:
**Innovation** **|** we value identifying new ways of using technology to solve business challenges

**Empowerment** **|** we value giving people the freedom to operate, that they take accountability, and collaborate with colleagues

**Professionalism |** we value having and developing the right knowledge and competency to be able to do our jobs to the best of our ability

**Transparency** **|** we value honesty and integrity and always share the reality in a manner the business understands

**Agility** **|** we value responsiveness, speed and flexibility in everything we do

We celebrate when we see great examples of our values in action and challenge each other when we see these values being ignored.

You will be a peer of P&C colleagues across IAG Technology, supporting them and their teams in maximising best practice processes, policies and ways of working to ensure excellent colleague experience, sound advice and consistent ways of working. You'll be the partner IAG Tech People & Culture in Madrid to ensure consistency and delivery alignment. And you'll unblock issues with clarity and tenacity, regardless of origin or root cause, and ensure the internal customers are provided with the right human resources advice and support to delivery great outcomes for our people.

We want to become a recognised brand where people want to come and developed their career with us. Key to this is supporting greater team engagement and creating the best working environment for our people. Together with the IAG Tech People & Culture team, your own experience, and creative thinking, you will be at the heart of the people transformation in IAG Tech Iberia. We want our employees to love working here, to develop their skills and be the best ambassadors for our brand. Colleagues know, they continue to have a direct impact on our Customers, as we will be able to develop more enhanced and value centric products and services.

**Qualifications**:

- Business partnering, working as a valued partner with senior stakeholders across a diverse operation, delivering a value-added service to business customers
- The ability to build and develop strong, collaborative relationships with all colleagues is critical.
- Intellectual curiosity, bringing valuable insight into the team / business as well as operational and technical HR skills and tools.
- Ability to recognise priorities and guide others towards the accomplishment of strategic business goals and objectives.

**Additional Information**:
**Benefits**

The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry, working in a multi-cultural environment with great offices in many locations. We aim to provide all our people with a work/life balance, as well as the many benefits offered by a global organisation, including health insurance, pension, and performance bonuses.

**Diversity and Inclusion**

IAG Tech is part of the IAG GBS organisation, and our people are at the heart of everything we do. We recognise that we can only deliver the required business outcomes if we have a thriving community of technology professionals. Together we strive to become the very best at what we do.

We focus on making Tech a great place to work, with a community that we feel proud to belong to. To help make this a reality, our people strategy focuses on six key domains: Engagement, Talent Management, Reward and Recognition, Performance Management, Learning and Development and Culture.

We understand the importance of Diversity and Inclusion in the workplace to deliver this strategy - everyone should feel part of our team. We want to foster an inclusive workplace, celebrate individuality and embrace differences so that everyone in IAG Tech can achieve their goals and ambitions, regardless of their personal circumstances or background.

As a Group, IA

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