Customer Service Representative with German or Dutch
hace 4 semanas
Tasks
- Process and monitor customer purchasing orders, ensuring smooth transactions
- Provide effective service and support to assigned customers
- Communicate delivery commitments and address any order discrepancies
- Manage new customer and supplier requests, as well as handle invoicing and material return
- Respond to customer inquiries promptly and maintain strong relationships
- Facilitate communication between customers and internal departments
**Requirements**:
- Studies in administration or a related field, or equivalent experience
- Previous experience in administration, customer service, or logistics
- Proficient in MS Office packages and Outlook. Knowledge of Oracle R12, incoterms, payment terms, and CRM is a plus
- Strong communication and administration skills, fast learner, and a team player
- Flexible, multitasker, and adaptable to changes
- Proactive attitude, with the ability to make decisions when necessary
- Native level or proficiency in German or Dutch
- Full professional level of English
**Benefits**:
- Permanent contract
- Flexible schedule
- Hybrid working policy
- Health and life insurance
- Pension plan
- Daily shuttle from Pl España (BCN) to office (Terrassa)
- Social benefits after 1 year
- Multicultural environment with growth opportunities
- Step 1: Interview with our Recruiter to get to know you better
- Step 2: Video call with client's HR
- Step 3: Interview with the supervisor and HR Manager in their office
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